Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem

Possible Causes

What To Do

 

 

 

Operating Instructions

Motor operates for long periods or cycles on and off frequently. (Modern refrigerators with more storage space and a larger freezer require more operating time. They start and stop often to maintain even temperatures.)

Normal when refrigerator

Wait 24 hours for the refrigerator to completely

is first plugged in.

cool down.

 

 

Often occurs when large

This is normal.

amounts of food are

 

placed in refrigerator.

 

 

 

Door left open.

Check to see if package is holding door open.

 

 

Hot weather or frequent

This is normal.

door openings.

 

 

 

Temperature control

See About the controls.

set at the coldest setting.

 

 

 

Grille and condenser need

See Care and cleaning.

cleaning.

 

Consumer Support Troubleshooting Tips Installation Instructions

 

TurboCool function has been

This is normal when the TurboCool function is activated.

 

activated.

See About TurboCool for more information.

 

 

 

Refrigerator or freezer

Temperature controls not set

See About the controls.

compartment too warm

cold enough.

 

 

 

 

 

Warm weather or frequent

Set the temperature control one step colder.

 

door openings.

See About the controls.

 

 

 

 

Door left open.

Check to see if package is holding door open.

 

 

 

Frost or ice crystals

Door left open.

Check to see if package is holding door open.

on frozen food

 

 

Too frequent or too long

 

(frost within package

 

door openings.

 

is normal)

 

 

 

 

 

 

Frequent “buzzing”

Icemaker power switch is in

Set the power switch to the 0 (off) position. Keeping it

sound

the I (on) position, but the

in the I (on) position will damage the water valve.

 

water supply to the refrigerator

 

 

has not been connected.

 

 

 

 

Small or hollow cubes

Water filter clogged.

Replace filter cartridge with new cartridge or with plug.

 

 

 

Automatic icemaker

Icemaker power switch is

Set the power switch to the I (on) position.

(on some models)

not on.

The icemaker power light will turn green when the

does not work

 

freezer light switch is pressed in or when the freezer

 

 

door is closed.

 

 

 

 

Water supply turned off or

See Installing the water line.

 

not connected.

 

 

 

 

 

Freezer compartment

Wait 24 hours for the refrigerator to completely

 

too warm.

cool down.

 

 

 

 

Piled up cubes in the storage

Level cubes by hand.

 

bin cause the icemaker

 

 

to shut off.

 

 

 

 

 

Ice cubes stuck in icemaker.

Turn off the icemaker, remove cubes and turn the

 

(Green power light on

icemaker back on.

 

icemaker blinking.)

 

 

 

 

 

Icemaker light is not lit.

This is normal when the freezer door is open. The

 

 

icemaker power light will turn green when the freezer

 

 

light switch is pressed in or when the freezer door is

 

 

closed.

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GE Monogram 22, 20 operating instructions Safety Instructions, Operating Instructions