Safety Instructions
Before you call for service…
Troubleshooting Tips
Problem | Possible Causes | What To Do |
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Operating Instructions
Motor operates for long periods or cycles on and off frequently. (Modern refrigerators with more storage space and a larger freezer require more operating time. They start and stop often to maintain even temperatures.)
Normal when refrigerator | • Wait 24 hours for the refrigerator to completely |
is first plugged in. | cool down. |
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Often occurs when large | • This is normal. |
amounts of food are |
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placed in refrigerator. |
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Door left open. | • Check to see if package is holding door open. |
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Hot weather or frequent | • This is normal. |
door openings. |
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Temperature control | • See About the controls. |
set at the coldest setting. |
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Grille and condenser need | •See Care and cleaning. |
cleaning. |
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Consumer Support Troubleshooting Tips Installation Instructions
| TurboCool function has been | •This is normal when the TurboCool function is activated. |
| activated. | See About TurboCool for more information. |
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Refrigerator or freezer | Temperature controls not set | • See About the controls. |
compartment too warm | cold enough. |
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| Warm weather or frequent | • Set the temperature control one step colder. |
| door openings. | See About the controls. |
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| Door left open. | • Check to see if package is holding door open. |
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Frost or ice crystals | Door left open. | • Check to see if package is holding door open. |
on frozen food |
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Too frequent or too long |
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(frost within package |
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door openings. |
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is normal) |
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Frequent “buzzing” | Icemaker power switch is in | • Set the power switch to the 0 (off) position. Keeping it |
sound | the I (on) position, but the | in the I (on) position will damage the water valve. |
| water supply to the refrigerator |
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| has not been connected. |
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Small or hollow cubes | Water filter clogged. | • Replace filter cartridge with new cartridge or with plug. |
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Automatic icemaker | Icemaker power switch is | •Set the power switch to the I (on) position. |
(on some models) | not on. | The icemaker power light will turn green when the |
does not work |
| freezer light switch is pressed in or when the freezer |
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| door is closed. |
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| Water supply turned off or | •See Installing the water line. |
| not connected. |
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| Freezer compartment | •Wait 24 hours for the refrigerator to completely |
| too warm. | cool down. |
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| Piled up cubes in the storage | •Level cubes by hand. |
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| to shut off. |
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| Ice cubes stuck in icemaker. | •Turn off the icemaker, remove cubes and turn the |
| (Green power light on | icemaker back on. |
| icemaker blinking.) |
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| Icemaker light is not lit. | •This is normal when the freezer door is open. The |
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| icemaker power light will turn green when the freezer |
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| light switch is pressed in or when the freezer door is |
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| closed. |
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