Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions
Before you call for service…
Troubleshooting Tips
Problem |
| Possible Causes | What To Do |
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Water has poor |
| Water dispenser has not been | • Dispense water until all water in system is |
taste/odor |
| used for a long time. | replenished. |
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Water in first glass |
| Normal when refrigerator | • Wait 24 hours for the refrigerator to completely |
is warm |
| is first installed. | cool down. |
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| Water dispenser has not been | • Dispense water until all water is system is |
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| used for a long time. | replenished. |
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| Water system has been drained. | • Allow several hours for replenished supply to chill. |
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Water dispenser |
| Water supply line turned off | •See Installing the water line. |
does not work |
| or not connected. |
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| Water filter clogged. | •Replace filter cartridge or remove filter and install plug. |
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| Air may be trapped in | •Press the dispenser arm for at least 2 minutes. |
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| the water system. |
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Water spurting from |
| •Run water from the dispenser for 3 minutes | |
dispenser |
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| (about 11⁄2 gallons). |
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Water is not dispensed |
| Water in reservoir is frozen | •Set the refrigerator control to a warmer setting and |
but icemaker is working |
| because the controls are | wait 24 hours. If water does not dispense after 24 hours, |
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| set too cold. | call for service. |
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No water or ice cube |
| Supply line or shutoff valve | •Call a plumber. |
production |
| is clogged. |
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| Water filter clogged. | •Replace filter cartridge or remove filter and install plug. |
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| Filter cartridge not | • Remove and reinstall filter cartridge, being certain that |
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| properly installed. | it locks into place. The blade on the end of the cartridge |
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| should be positioned vertically. |
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Water is leaking from |
| Glass not being held under | • Hold the glass underneath the dispenser for |
dispenser |
| the dispenser long enough | after releasing the dispenser button. Water may continue |
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| after button is released. | to dispense after the button is released. |
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| Air may be present in the | • Dispense water for at least 2 minutes to remove air |
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| water line system, causing | from system. |
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| water to drip after being |
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| dispensed. |
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