SYMPTOMS | SOLUTIONS | ||
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Poor sound quality. | • Are speaker cables loose? | ||
| • Is there any dirt or debris at the end of the | ||
| speaker connectors? | ||
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Dolby Digital 5.1 not working. | • Is disc labeled “Dolby Digital”? | ||
| • Are speakers properly connected? | ||
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No picture or poor picture quality. | • Is TV power turned on? | ||
| • Are video cables properly connected? | ||
| • Is player in Pause? | ||
| • Is there any dirt on disc, or is disc damaged? | ||
| • Some DVD discs are not playable due to poor | ||
| quality manufacturing. | ||
| • When a dark scene changes to a bright scene | ||
| during playback, screen may flicker vertically. | ||
| Some disturbance is normal. | ||
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Remote control does not work. | • Is the remote control within 23’ of the remote | ||
| sensor and within a 30 degree angle? | ||
| • Are there any obstacles between the remote | ||
| control and the remote control sensor? | ||
| • Are batteries drained or dead? | ||
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No audio or subtitle language. | • Some DVDs do not include multiple audio or | ||
| subtitle languages. | ||
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Menu screen does not appear. | • Is the remote control within 23’ of the remote | ||
| sensor and within a 30 degree angle? | ||
| • Are the batteries dead? | ||
| • Does disc have a Menu? | ||
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Lost password or malfunctioning unit. | • While player is in Stop mode, press and hold the | ||
| STOP |
| button on the front panel for at least 5 |
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| seconds. “INITIAL” will appear on the front panel | ||
| display and all settings will return to factory | ||
| presets. Do not use this function unless necessary | ||
| because it will erase all settings. | ||
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Desired radio station cannot be tuned in. | • Is antenna installed properly? | ||
| • When antenna’s input signal is weak, install | ||
| external FM antenna in area with good reception | ||
| quality. | ||
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Cannot view widescreen movie. | • Some DVDs only include standard 4:3 formatting. | ||
| Refer to DVD disc jacket. | ||
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• Make sure the | |||
| properly terminated or discs will not be playable. | ||
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| media and will take longer to read than | ||
| discs. For best results, set your CD burner to | ||
| write discs at low speed. | ||
| • If there are multiple sessions on the disc, only | ||
| the first session will be recognized. | ||
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