5
Trouble- shooting
With proper installation, operation, and maintenance your gas fireplace will provide years of
40
Standing Pilot Troubleshooting
| Symptom | Possible Cause | Corrective Action |
1. After repeated | a. Defective ignitor | Check the spark at the electrode and | |
| triggering of the red |
| pilot. If no spark and electrode wire is |
| or black piezo |
| properly connected, replace the ignitor. |
| button, the spark | b. Defective pilot or | Using a match, light the pilot. If the |
| ignitor will not light | ||
| pilot lights, turn off the pilot and | ||
| the pilot. | misaligned | |
| trigger the red or black piezo button | ||
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| electrode (spark at | |
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| again. If the pilot lights, an improper | |
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| electrode) | |
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| gas/air mixture caused the bad | |
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| |
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| lighting and a longer purge period is |
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| recommended. If the pilot will not |
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| light, ensure that the gap at the |
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| electrode and pilot is 0.3 cm to have |
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| a strong spark. If the gap is OK, |
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| replace the pilot. |
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| c. No gas or low gas | Check the remote |
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| from the fireplace. Usually, there is a | |
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| pressure | |
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| valve near the gas main. There can | |
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| |
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| be more than one (1) valve between |
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| the fireplace and the main. |
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| d. No LP in the tank | Check the LP (propane) tank. You |
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| may be out of fuel. | |
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| |
2. | The pilot will not stay | a. Defective | Check that the pilot flame impinges |
| lit after carefully | thermocouple | on the thermocouple. Clean and/or |
| following the lighting |
| adjust the pilot for maximum flame |
| instructions. |
| impingement. |
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| Ensure that the thermocouple |
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| connection at the gas valve is fully |
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| inserted and tight (hand tighten plus |
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| 1/4 turn). |
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| Disconnect the thermocouple from |
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| the valve, place one millivolt meter |
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| lead wire on the tip of the |
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| thermocouple and the other meter |
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| lead wire on the thermocouple |
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| copper lead. Start the pilot and hold |
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| the valve knob in. If the millivolt |
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| reading is less than 15mV, replace |
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| the thermocouple. |
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| b. Defective valve | If thermocouple is producing more |
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| than 15 millivolts, replace faulty valve. |
3. | The pilot is burning, | a. ON/OFF switch or | Check the ON/OFF switch and wires |
wires defective | for proper connections. Place the | ||
| there is no gas |
| jumper wires across the terminals |
| burner, the valve |
| at the switch. If the burner comes on, |
| knob is in the ON |
| replace the defective switch. If the |
| position, and the |
| switch is OK, place the jumper wires |
| ON/OFF switch is in |
| across the switch wires at the gas |
| the ON position. |
| valve. If the burner comes on, the |
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| wires are faulty or connections are |
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| bad. |
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| b. Thermopile may | If the pilot flame is not close enough |
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| physically to the thermopile, adjust | |
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| not be generating | |
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| the pilot flame. | |
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| sufficient | |
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| |
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| millivoltage | Be sure the wire connections from |
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| the thermopile at the gas valve |
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| terminals are tight and that the |
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| thermopile is fully inserted into the |
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| pilot bracket. |
