Troubleshooting Checklists
The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly.
Initial System Startup
Incorrect installation or configuration usually causes problems that occur at initial system startup. Hardware failure is a less frequent cause. If you have problems during initial system startup, review the following checklist.
Checklist
!Are the system power cords properly connected to the system and plugged into a NEMA
!Is AC power available at the wall outlet?
!Did you press the power on/off
!Are all cables correctly connected and secured?
!Are all jumpers and switch settings on option boards and peripheral devices correct? To check these settings, refer to the manufacturer’s documentation that comes with them. If applicable, ensure that there are no conflicts; for example, two option boards sharing the same interrupt.
!Are all switch and jumper settings on internal boards and drives correct?
!Are the CPU modules and PCI modules fully seated in their bays? Refer to Chapter 4 for installation instructions?
!Are all peripheral devices installed correctly?
!Are all option boards and disk drives installed correctly
!Is the system hard disk drive properly formatted or configured?
!Is the operating system properly loaded? Refer to the operating system documentation.
!Are all drivers properly installed? For information about installing drivers, refer to your Network Operating System Configuration Guide.
!Are the configuration settings in BIOS Setup and the SCSISelcet Utility correct? For information about running these utilities, refer to the Configuring Your System chapter 3.
If the above items are all correct, but the problem reoccurs, refer to Diagnostic Procedures in this chapter.
