NEC 320Lb, 320Lb-R 5-22 Problem Solving

5-22 Problem Solving

STATUS LED

Error Message Col or State Suspected

module Description Procedure

CPU00 Temp Alm

00 Amber Blink CPU module #1 CPU#1 temperature alarm

(lower limit)

CPU00 Temp Alm

02 Amber Lit CPU module #1 CPU#1fatal temperature alarm

(lower limit)

CPU00 Temp Alm

07 Amber Blink CPU module #1 CPU#1temperature alarm

(upper limit)

CPU00 Temp Alm

09 Amber Lit CPU module #1 CPU#1 fatal temperature

alarm (upper limit)

CPU01 Temp Alm

00 Amber Blink CPU module #1 CPU#2 temperature alarm

(lower limit)

CPU01 Temp Alm

02 Amber Lit CPU module #1 CPU#2 fatal temperature

alarm (lower limit)

CPU01 Temp Alm

07 Amber Blink CPU module #1 CPU#2 temperature alarm

(upper limit)

CPU01 Temp Alm

09 Amber Lit CPU module #1 CPU#2 fatal temperature

alarm (upper limit)

Check to see if dust is

accumulated on the

internal fans. Check also

if the fan cables are

connected securely. If

not solved by the above,

contact your sales

agent.

CPU2 +12ss Alm

02 Amber Lit CPU module #2 Fatal 12-V power voltage

alarm (lower limit)

CPU2 +12ss Alm

07 Amber Blink CPU module #2 12-V power voltage alarm

(upper limit)

CPU2 +12ss Alm

09 Amber Lit CPU module #2 Fatal 12-V power voltage

alarm (upper limit)

CPU2 +12v Alm

00 Amber Blink CPU module #2 12-V power voltage alarm

(lower limit)

CPU2 +12v Alm

02 Amber Lit CPU module #2 Fatal 12-V power voltage

alarm (lower limit)

CPU2 +12v Alm

07 Amber Blink CPU module #2 12-V power voltage alarm

(upper limit)

CPU2 +12v Alm

09 Amber Lit CPU module #2 Fatal 12-V power voltage

alarm (upper limit)

CPU2 +1.5vAlm

00 Amber Blink CPU module #2 1.5-V power voltage alarm

(lower limit)

CPU2 +1.5vAlm

02 Amber Lit CPU module #2 Fatal 1.5-V power voltage

alarm (lower limit)

CPU2 +1.5vAlm

07 Amber Blink CPU module #2 1.5-V power voltage alarm

(upper limit)

CPU2 +1.5vAlm

09 Amber Lit CPU module #2 Fatal 1.5-V power voltage

alarm (upper limit)

Contact your sales

agent.

CPU2 +2.5vAlm

00 Amber Blink CPU module #2 2.5-V power voltage alarm

(lower limit)

CPU2 +2.5vAlm

02 Amber Lit CPU module #2 Fatal 2.5-V power voltage

alarm (lower limit)

CPU2 +2.5vAlm

07 Amber Blink CPU module #2 2.5-V power voltage alarm

(upper limit)

CPU2 +2.5vAlm

09 Amber Lit CPU module #2 Fatal 2.5-V power voltage

alarm (upper limit)

Contact your sales

agent.

Contents

Main Page Page Page Contents Proprietary Notice Using This Guide 1 System Overview 2 Setting Up the System 3 Configuring Your System 4 CRU Replacement and Upgrades 5 Problem Solving A Technical Specifications B I/O Port Addresses Glossary Equipment Log INDEX Using This Guide Text Conventions Related Documents x Using This Guide Safety Notices General Notices may cause the equipment to malfunction. before installation/relocation. All voltage is removed only when the power cords are unplugged. Safety Notices for Users Outside of the U.S.A. and Canada xii Using This Guide Fire Related Notices Using This Guide xiii Shock Related Notices Rack-mount Related Notices Using This Guide xv Care and Handling Use the following guidelines to properly handle and care for your system. System Overview Overview Page Fault-Tolerant Hardware System Chassis 1-6 System Overview Figure 1-3. Front Chassis Features and Controls (Bezels installed) Page 1-8 System Overview Figure 1-4. Front Chassis Features and Controls (Bezels installed) Rear View 1-10 System Overview Figure 1-5. Rear View Page CPU Module Board PCI Module PCI Module Board Figure 1-9 shows the major components of the PCI module board. Page PCI Module LEDs POWER LED BMC Status LED System Overview 1-17 1-18 System Overview PCI Module Status LEDs (1 and 2) and Disk Access LED Table 1-2. PCI Module Status and Disk Access LEDs System Overview 1-19 CPU Module LEDs CPU Module Status LEDs (1 and 2) Table 1-3 CPU Status LEDs 1-20 System Overview PCI Board Slot Status LEDs green, remount the hard disks. Table 1-4. PCI Board Slot Status LEDs Hard Disk LED Table 1-5. Hard Disk Status LEDs LAN Connector LEDs System Components and Module Set CPU Modules PCI modules Storage Bays PCI Adapter Cards Floppy Disk Drive Optional Components System Features Xeon Processor System Memory SAF-TE Controller BIOS USB/IDE Controller Network Controllers SCSI Controller Video Controller Peripheral Controller Baseboard Management Controllers (BMC) External Device Connectors Page Setting Up the System Overview Selecting a Site Unpacking the System 2-4 Setting Up the System Installation This section describes installation of your server. IMPORTANT : Select a suitable location for the tower model. CAUTION Page Page Setting Up the System 2-7 Installation of Rack-mount Model IMPORTANT : CAUTION Page Connections 2-10 Setting Up the System IMPORTANT: IMPORTANT : IMPORTANT : Connecting the Power Cord(s) Basic Operation Locking and Unlocking the Front Bezel Rack-mount Model Power ON Power OFF POST Check Flow of POST Behavior at Occurrence of Error POST Error Messages Forced Shutdown and Clear Forced Shutdown Configuring Your System Configuring Your System BIOS Setup Utility Using the BIOS Setup Utility BIOS Setup Configuration Settings Configuring Your System 3-5 Main Menu 3-6 Configuring Your System Advanced Menu Configuring Your System 3-7 Advanced Submenu Processor Information Submenu 3-8 Configuring Your System Memory Information Submenu Peripheral Configuration Submenu Configuring Your System 3-9 Monitoring Configuration Submenu Option ROM Submenu 3-10 Configuring Your System Keyboard Features Submenu Configuring Your System 3-11 Security Menu Note: a password for entering Setup. The passwords are not case sensitive. 3-12 Configuring Your System System Hardware Menu Server Power State Versus AC Link Settings Configuring Your System 3-13 Thermal Sensor Submenu Wake On Events Submenu Console Redirection Submenu Boot Menu Exit Menu Fast!Util Utility Running the Fast!Util 3-16 Configuring Your System Configuration Settings Menu The Configuration Settings Menu lists the following selections. Host Adapter Settings Submenu Configuring Your System 3-17 SCSI Device Settings Submenu 3-18 Configuring Your System SCSI Bus Settings Submenu Scan SCSI Bus SCSI Disk Utility Select Host Adapter Exit Page Configuring System Jumpers Before You Begin Configuring Your System 3-23 Table 3-1 lists the System Jumpers and their factory default settings. Table 3-1. System Jumper Summary Moving System Jumpers Clearing CMOS and Password Page CRU Replacement and Upgrades General Information Precautions 4-4 CRU Replacement and Server Upgrades Contact your sales representative or dealer for a list of approved optional peripheral devices. Preparing Your System for Upgrade Opening and Closing the Front Bezel Rack-mount Model Replacing CPU Modules Removing a CPU Module Installing a CPU Module Page Replacing or Adding Processors Installing a Processor Page Page Page Place the heat sink clip on the center tab of the retention module and Removing a Processor Page Page Replacing or Adding DIMMs Installing DIMMs Removing DIMMs Replacing a PCI Module Removing a PCI Module Page Installing a PCI Module Installing PCI Adapter Boards Page Page Page Installing a Hard Disk Drive A BC Page Removing a Hard Disk Drive Hot-Swapping a Hard Drive Problem Solving Problem Solving Static Precautions Troubleshooting Checklists Initial System Startup Running New Application Software After System Has Been Running Correctly Diagnostic Procedures Error Checking Troubleshooting Guide Page Page Specific Problems and Corrective Actions Power LED Does Not Light Incorrect or No Beep Code No Characters Appear on Screen Characters are Distorted or Incorrect Diskette Drive Activity LED Does Not Light CD-ROM Drive Activity Light Does Not Light Problems with Application Software Bootable CD-ROM Is Not Detected Problems with the Network PCI Installation Tips Error Messages and Beep Codes MWA/ESMPRO Error Messages Problem Solving 5-15 5-16 Problem Solving Problem Solving 5-17 5-18 Problem Solving Problem Solving 5-19 5-20 Problem Solving Problem Solving 5-21 5-22 Problem Solving Problem Solving 5-23 5-24 Problem Solving Problem Solving 5-25 POST Error Codes and Messages Problem Solving 5-27 5-28 Problem Solving 0B40 0B41 0B42 0B43 Problem Solving 5-29 5-30 Problem Solving acknowledged 0BDA 0BDC Page 5-32 Problem Solving Problem Solving 5-33 Table 5-2. Post Error Beep Codes How to Identify BIOS and BMC Revision Levels BIOS Revision Level Identification BMC Revision Level Identification Page A-2 Technical Specifications This appendix provides the technical specifications for your server unit. Server Unit Table A-1 lists the server unit technical specifications. Table A-1. Server Unit Technical Specifications Technical Specifications A-3 Table A-1. Server Unit Technical Specifications (Continued) Page Page B-2 I/O Port Addresses I/O Port Address The factory-set I/O port addresses for the server are assigned as follows: Glossary A B C D E F G H I J K L M N O P R S T U V W Page Equipment Log 2 Equipment Log Equipment Log 3 Page Index A B C D R S T U V