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Hitachi C9295A#B1H Paper Jam, Printer is out of paper, Incompatible Cartridges, Printer Offline

Models: E609 C9295A#B1H

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Paper Jam

There is a paper jam (or misfeed). Clear the jam and press the Resume button on the printer

Use the following to correct the error:

Clear a jam in the device

The printer is out of paper.

Load more paper and press the Resume button on the front of the printer

Use the following to correct the error:

Load media

Incompatible Cartridge(s)

Choose your error

•The following cartridge is not intended for use in this printer

•The following cartridges are not intended for use in this printer as it is currently configured

The following cartridge is not intended for use in this printer

Use the following to correct the error:

•Replace the ink cartridges

•Supplies

•HP inkjet supplies recycling program

The following cartridges are not intended for use in this printer as it is currently configured

Use the following to correct the error:

•Replace the ink cartridges

•Supplies

•HP inkjet supplies recycling program

Printer Offline

Your printer is currently offline

Use the following to correct the error:

To check if the printer is paused or offline (Windows)

1.Depending upon your operating system, do one of the following:

•Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers.

•Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes.

2.Double-click the icon for your product to open the print queue.

Errors (Windows)

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Hitachi C9295A#B1H, E609 manual Paper Jam, Printer is out of paper, Incompatible Cartridges, Printer Offline

Contents

Officejet Page HP Officejet 6000 E609 Printer Series Copyright information Safety informationHewlett-Packard Company notices AcknowledgementsContents Maintain and troubleshoot Configure and manage101 Solve wireless problems Control-panel lights reference HP supplies and accessoriesSupport and warranty Regulatory information Device specificationsSHA2 Find other resources for the product Get startedResource DescriptionFind the device model number Front view AccessibilityUnderstand the device parts Control panel Cancel buttonBack view Connection informationEco-Tips Turn off the deviceInstall the duplexer available on some models Install the accessoriesTurn on accessories Activate and deactivate the duplexer on the deviceClick Print & Fax To turn accessories on or off on Windows computersTo turn on accessories on Macintosh computers Recommended papers for printing Use the deviceSelect print media Paper HP Photo Value PacksRecommended papers for photo printing Tips for selecting and using print mediaHP Advanced Photo Paper HP Everyday Photo PaperCards and envelopes Understand specifications for supported mediaPhoto media TransparenciesEnvelopes Understand supported sizesPhoto media Media size Cards Input tray Duplexer some modelsTray Type Weight Capacity Understand supported media types and weightsMedia size Input tray Duplexer some models Other mediaMedia Left Right Top Bottom Margin Set minimum marginsLoad Tray 1 main tray Load mediaChange print settings To change settings Mac OS To change default settings for all future jobs WindowsPrint on both sides duplexing Guidelines for printing on both sides of aPerform duplexing Print on special and custom-sized mediaClick Manage Custom Sizes in the Paper Size pull-down menu Print borderlessTo print on special or custom-sized media Mac OS To print a borderless document Windows Click Properties, Setup, or PreferencesTo print a borderless document Mac OS Open the Paper Type/Quality panelTo print a Web Cancel a print jobPrint a Web page Windows only Manage the device Configure and manageWindows Mac OSMonitor the device Administer the deviceUse device management tools To open the embedded Web server Embedded Web serverToolbox Windows ContentsEmbedded Web server pages Pages/buttonsTabs Open the ToolboxToolbox tabs To open the HP Solution Center Use the HP Solution Center WindowsHP Printer Utility Mac OS Network ToolboxHP Printer Utility panels Information and Support panel Select Maintain printerTo open the HP Device Manager on a Macintosh computer Understand the printer statusUse the HP Device Manager Mac OS To print the Printer Status Page Direct connection Configure the device WindowsTo share the device on a locally shared network To connect the device before installing the softwareNetwork connection Install the device on a networkInstall the device software on client computers To install the software for network or direct connection Configure the device Mac OSInstall the printer driver using Add Printer Select Network Printer or Network Printer ServerTo share the device among computers Set up the device for wireless communicationTo share the device on a locally shared network Network name Ssid Understand 802.11 wireless network settingsCommunication mode Data encryption Security settingsMethod To turn off wireless communicationConfigure your firewall to work with HP devices Press Add a Device Change the connection methodChange from an Ethernet connection to a wireless connection Guidelines for ensuring wireless network securityOn the Wireless Setup tab, press Start Wizard To add hardware addresses to a wireless access pointTo uninstall from a Windows computer, method Uninstall and reinstall the softwareUninstall and reinstall the software Double-clickHewlett-Packard To uninstall from a Macintosh computer, methodInformation on ink cartridges and the printhead Maintain and troubleshootWork with ink cartridges Related topics Check the estimated ink levelsTo replace the ink cartridges Replace the ink cartridgesChapter To turn off usage information collection Usage information collectionTo print a print quality report Print and evaluate a print quality reportInk Levels To evaluate the Print Quality DiagnosticGood color bars Cartridge colorRagged, irregularly streaked, or faded bars Bar colors are not uniform Regular white streaks in the barsLarge Black Font Text If you see no defects Troubleshooting tips and resourcesAlignment Patterns Check the power and power connections Solve printing problemsCheck the system configuration and resources Device shuts down unexpectedlySomething on the page is missing or incorrect Blank or partial page printedPlacement of the text or graphics is wrong Solution 1 Load the stack of envelopes correctly Print troubleshootingSolution 2 Check the envelope type Solution 3 Tuck the flaps to avoid paper jamsSolution 2 Load paper in the input tray Solution 1 Turn on the productSolution 3 Select the correct printer Product is not respondingTo check the printer driver status Solution 4 Check the printer driver statusSolution 6 Remove all cancelled print jobs from the queue Solution 10 Restart the product Solution 7 Clear the paper jamSolution 8 Make sure the print carriage can move freely Solution 1 Restart the product Nothing happens when I try to printSolution 2 Print a previously saved version of the document Product prints meaningless charactersSolution 2 Load paper in the input tray Solution 7 Clear the paper jam To check your margin settings Solution 1 Check the printer marginsMargins are not printing as expected Pages in my document came out in the wrong orderSolution 3 Load the stack of paper correctly Solution 2 Verify the paper size settingSolution 1 Check the margin settings Text or graphics are cut off at the edgeSolution 3 Load the stack of papers correctly Solution 2 Check the layout of the documentSolution 4 Try printing with borders To preview the print layoutBlank page came out while printing Solution 3 Check the ink levelsSolution 4 Clean the printhead Wrong, inaccurate, or bleeding colors Print quality troubleshootingSolution 5 Load paper in the input tray Solution 3 Check the paper type Solution 2 Check the paper loaded in the input traySolution 6 Align the printhead Solution 4 Check the ink levelsSolution 5 Check the print settings Ink is not filling the text or graphics completely Solution 7 Clean the printheadSolution 8 Contact HP support Solution 4 Check the paper type Solution 2 Check the ink levelsSolution 3 Check the print settings Solution 6 Contact HP support Solution 5 Clean the printheadSolution 2 Use a higher print quality setting Solution 1 Check the paper typeSolution 3 Rotate the image Printouts have horizontal streaks or linesSolution 4 Align the printhead Solution 1 Make sure the paper is loaded correctlySolution 2 Check your print settings Printouts are faded or have dull colors Solution 1 Check the print settingsSolution 4 Clean the printhead Solution 2 Check the paper typePrintouts seem blurry or fuzzy Solution 5 Contact HP supportSolution 2 Use a higher quality image Printouts have vertical streaks Solution 3 Print the image in a smaller sizePrintouts are slanted or skewed Solution 1 Print on a page of plain paper Solution 2 Make sure only one type of paper is loadedTo remove excess ink using plain paper Ink streaks on the back of the paperPaper is not picked up from the input tray Solution 2 Wait while the ink driesSolution 2 Make sure the paper is loaded correctly Solution 5 Check for a paper jam Solution 4 Clean the rollersSolution 6 Service the product Solution 1 Wait before you attempt to reprintSolution 3 Align the printhead Solution 2 Use TrueType or OpenType fontsSolution 1 Use a lower print quality setting Advanced printhead maintenanceSolution 3 Contact HP support Product prints slowlyTo clean the printhead from the Printer Toolbox Windows To clean the printhead from the control panelTo clean the printhead from the embedded Web server To clean the printhead from the Toolbox Mac OSAlign the printhead To align the printhead from the control panelTo align the printhead from the Toolbox Mac OS Solve paper-feed problemsTo align the printhead from the embedded Web server Media is not supported for the printer or trayEmbedded Web server cannot be opened Solve device management problemsGeneral network troubleshooting Solve network problemsCheck the computer Check your Web browserBasic wireless troubleshooting Solve wireless problemsAdvanced wireless troubleshooting Windows To check a wireless connectionTo access the EWS Check to see if you can access the embedded Web server EWSMake sure that the HP device is connected to your network Make sure the HP device is on the networkMake sure the HP device is online and ready Your wireless router is using a hidden SsidAdd hardware addresses to a wireless access point WAP Hardware installation suggestions Troubleshoot installation issuesCheck the computer system Software installation suggestionsVerify installation preliminaries To reset the devices network settings Solve network problemsTo clear a jam Clear jamsClear a jam in the device Tips for avoiding jams Errors WindowsPrinthead problem The following printhead has a problem Printhead problem and advanced printhead maintenanceAdvanced printhead maintenance To reinstall the printhead Incompatible PrintheadChapter To clean the printhead Chapter To clean the electrical contacts in the product Ink Alert Device DisconnectedInk system failure Cartridge cradle cannot move Cartridge ProblemPaper Mismatch Printer is out of paper Paper JamIncompatible Cartridges Printer OfflineGeneral printer error Ink Service Capacity WarningPrinter Paused Document failed to printErrors Windows 123 Interpreting control-panel lights Control-panel lights referenceLight description/Light pattern Chapter If the error persists, replace the indicated ink cartridge Light description/Light pattern Light description/Light pattern All lights are on Accessories HP supplies and accessoriesOrder printing supplies online SuppliesHP media Ink cartridgesObtain electronic support Support and warrantyObtain HP telephone support If you have a problem, follow these stepsBefore you call Support processPhone support period HP support by phoneTelephone support numbers Placing a call HP Korea customer support Hewlett-Packard limited warranty statement Remove the rear access panel or duplexer Ink cartridge warranty informationPrepare the device for shipment Remove the output trayTo pack the device Pack the devicePhysical specifications Device specificationsProduct features and capacities Processor and memory specificationsSystem requirements Print resolution Network protocol specificationsEmbedded Web server specifications Electrical specifications Environmental specificationsFCC statement Regulatory informationToxic and hazardous substance table 147 Exposure to radio frequency radiation European Union regulatory notice Declaration of conformity Regulatory model numberDeclaration of conformity 151 Environmental product stewardship program Environmental product stewardship program 153 OpenSSL Third-party license agreementsExpat Page SHA2 Third-party license agreements 157 Index Page Page Page 162 Page Podręcznik użytkownika