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Hitachi C9295A#B1H, E609 manual Light description/Light pattern

Models: E609 C9295A#B1H

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For more information, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates.

Light description/Light pattern

All lights are off.

The Power light is on.

The Power light blinks.

The Power light and the Resume light blink.

The Power light is on and the Resume light blinks.

Explanation and recommended action

The device is off.

•Connect the power cable.

•Press (Power button).

The device is ready.

No action is required.

The device is turning on or off, or is processing a print job.

No action is required.

The device is pausing for the ink to dry.

Wait for the ink to dry.

Print media is jammed in the device.

Remove all media from the output tray. Locate and clear the jam. For more information, see Clear a jam in the device.

The device carriage has stalled.

•Open the top cover and remove any obstructions (such as jammed media).

•

Press (Resume button) to continue printing.

•If the error persists, turn the device off, and then on again.

The device is out of paper. Load paper and press

(Resume button).

The media width setting does not match the media loaded.

Change the media setting in the print driver to match the media

Interpreting control-panel lights

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Hitachi C9295A#B1H, E609 manual Light description/Light pattern

Contents

Officejet Page HP Officejet 6000 E609 Printer Series Copyright information Safety informationHewlett-Packard Company notices AcknowledgementsContents Maintain and troubleshoot Configure and manage101 Solve wireless problems HP supplies and accessories Support and warrantyControl-panel lights reference Regulatory information Device specificationsSHA2 Find other resources for the product Get startedResource DescriptionFind the device model number Accessibility Understand the device partsFront view Control panel Cancel buttonBack view Connection informationEco-Tips Turn off the deviceInstall the duplexer available on some models Install the accessoriesTurn on accessories Activate and deactivate the duplexer on the deviceTo turn accessories on or off on Windows computers To turn on accessories on Macintosh computersClick Print & Fax Use the device Select print mediaRecommended papers for printing Paper HP Photo Value PacksRecommended papers for photo printing Tips for selecting and using print mediaHP Advanced Photo Paper HP Everyday Photo PaperCards and envelopes Understand specifications for supported mediaPhoto media TransparenciesEnvelopes Understand supported sizesPhoto media Media size Cards Input tray Duplexer some modelsTray Type Weight Capacity Understand supported media types and weightsMedia size Input tray Duplexer some models Other mediaMedia Left Right Top Bottom Margin Set minimum marginsLoad Tray 1 main tray Load mediaChange print settings To change settings Mac OS To change default settings for all future jobs WindowsPrint on both sides duplexing Guidelines for printing on both sides of aPerform duplexing Print on special and custom-sized mediaPrint borderless To print on special or custom-sized media Mac OSClick Manage Custom Sizes in the Paper Size pull-down menu To print a borderless document Windows Click Properties, Setup, or PreferencesTo print a borderless document Mac OS Open the Paper Type/Quality panelCancel a print job Print a Web page Windows onlyTo print a Web Manage the device Configure and manageWindows Mac OSMonitor the device Administer the deviceUse device management tools To open the embedded Web server Embedded Web serverToolbox Windows ContentsEmbedded Web server pages Pages/buttonsOpen the Toolbox Toolbox tabsTabs To open the HP Solution Center Use the HP Solution Center WindowsHP Printer Utility Mac OS Network ToolboxHP Printer Utility panels Information and Support panel Select Maintain printerUnderstand the printer status Use the HP Device Manager Mac OSTo open the HP Device Manager on a Macintosh computer To print the Printer Status Page Direct connection Configure the device WindowsTo share the device on a locally shared network To connect the device before installing the softwareInstall the device on a network Install the device software on client computersNetwork connection To install the software for network or direct connection Configure the device Mac OSInstall the printer driver using Add Printer Select Network Printer or Network Printer ServerSet up the device for wireless communication To share the device on a locally shared networkTo share the device among computers Understand 802.11 wireless network settings Communication modeNetwork name Ssid Data encryption Security settingsTo turn off wireless communication Configure your firewall to work with HP devicesMethod Press Add a Device Change the connection methodChange from an Ethernet connection to a wireless connection Guidelines for ensuring wireless network securityOn the Wireless Setup tab, press Start Wizard To add hardware addresses to a wireless access pointTo uninstall from a Windows computer, method Uninstall and reinstall the softwareUninstall and reinstall the software Double-clickHewlett-Packard To uninstall from a Macintosh computer, methodMaintain and troubleshoot Work with ink cartridgesInformation on ink cartridges and the printhead Related topics Check the estimated ink levelsTo replace the ink cartridges Replace the ink cartridgesChapter To turn off usage information collection Usage information collectionTo print a print quality report Print and evaluate a print quality reportInk Levels To evaluate the Print Quality DiagnosticGood color bars Cartridge colorRagged, irregularly streaked, or faded bars Bar colors are not uniform Regular white streaks in the barsLarge Black Font Text Troubleshooting tips and resources Alignment PatternsIf you see no defects Check the power and power connections Solve printing problemsCheck the system configuration and resources Device shuts down unexpectedlySomething on the page is missing or incorrect Blank or partial page printedPlacement of the text or graphics is wrong Solution 1 Load the stack of envelopes correctly Print troubleshootingSolution 2 Check the envelope type Solution 3 Tuck the flaps to avoid paper jamsSolution 2 Load paper in the input tray Solution 1 Turn on the productSolution 3 Select the correct printer Product is not respondingSolution 4 Check the printer driver status Solution 6 Remove all cancelled print jobs from the queueTo check the printer driver status Solution 7 Clear the paper jam Solution 8 Make sure the print carriage can move freelySolution 10 Restart the product Solution 1 Restart the product Nothing happens when I try to printSolution 2 Print a previously saved version of the document Product prints meaningless charactersSolution 2 Load paper in the input tray Solution 7 Clear the paper jam To check your margin settings Solution 1 Check the printer marginsMargins are not printing as expected Pages in my document came out in the wrong orderSolution 3 Load the stack of paper correctly Solution 2 Verify the paper size settingSolution 1 Check the margin settings Text or graphics are cut off at the edgeSolution 3 Load the stack of papers correctly Solution 2 Check the layout of the documentSolution 4 Try printing with borders To preview the print layoutSolution 3 Check the ink levels Solution 4 Clean the printheadBlank page came out while printing Print quality troubleshooting Solution 5 Load paper in the input trayWrong, inaccurate, or bleeding colors Solution 3 Check the paper type Solution 2 Check the paper loaded in the input traySolution 4 Check the ink levels Solution 5 Check the print settingsSolution 6 Align the printhead Solution 7 Clean the printhead Solution 8 Contact HP supportInk is not filling the text or graphics completely Solution 2 Check the ink levels Solution 3 Check the print settingsSolution 4 Check the paper type Solution 6 Contact HP support Solution 5 Clean the printheadSolution 2 Use a higher print quality setting Solution 1 Check the paper typeSolution 3 Rotate the image Printouts have horizontal streaks or linesSolution 1 Make sure the paper is loaded correctly Solution 2 Check your print settingsSolution 4 Align the printhead Printouts are faded or have dull colors Solution 1 Check the print settingsSolution 4 Clean the printhead Solution 2 Check the paper typeSolution 5 Contact HP support Solution 2 Use a higher quality imagePrintouts seem blurry or fuzzy Solution 3 Print the image in a smaller size Printouts are slanted or skewedPrintouts have vertical streaks Solution 1 Print on a page of plain paper Solution 2 Make sure only one type of paper is loadedTo remove excess ink using plain paper Ink streaks on the back of the paperSolution 2 Wait while the ink dries Solution 2 Make sure the paper is loaded correctlyPaper is not picked up from the input tray Solution 5 Check for a paper jam Solution 4 Clean the rollersSolution 6 Service the product Solution 1 Wait before you attempt to reprintSolution 3 Align the printhead Solution 2 Use TrueType or OpenType fontsSolution 1 Use a lower print quality setting Advanced printhead maintenanceSolution 3 Contact HP support Product prints slowlyTo clean the printhead from the Printer Toolbox Windows To clean the printhead from the control panelTo clean the printhead from the embedded Web server To clean the printhead from the Toolbox Mac OSAlign the printhead To align the printhead from the control panelTo align the printhead from the Toolbox Mac OS Solve paper-feed problemsTo align the printhead from the embedded Web server Media is not supported for the printer or trayEmbedded Web server cannot be opened Solve device management problemsGeneral network troubleshooting Solve network problemsCheck the computer Check your Web browserBasic wireless troubleshooting Solve wireless problemsAdvanced wireless troubleshooting Windows To check a wireless connectionTo access the EWS Check to see if you can access the embedded Web server EWSMake sure that the HP device is connected to your network Make sure the HP device is on the networkMake sure the HP device is online and ready Your wireless router is using a hidden SsidAdd hardware addresses to a wireless access point WAP Hardware installation suggestions Troubleshoot installation issuesSoftware installation suggestions Verify installation preliminariesCheck the computer system To reset the devices network settings Solve network problemsClear jams Clear a jam in the deviceTo clear a jam Tips for avoiding jams Errors WindowsPrinthead problem The following printhead has a problem Printhead problem and advanced printhead maintenanceAdvanced printhead maintenance To reinstall the printhead Incompatible PrintheadChapter To clean the printhead Chapter To clean the electrical contacts in the product Ink Alert Device DisconnectedInk system failure Cartridge Problem Paper MismatchCartridge cradle cannot move Printer is out of paper Paper JamIncompatible Cartridges Printer OfflineGeneral printer error Ink Service Capacity WarningPrinter Paused Document failed to printErrors Windows 123 Interpreting control-panel lights Control-panel lights referenceLight description/Light pattern Chapter If the error persists, replace the indicated ink cartridge Light description/Light pattern Light description/Light pattern All lights are on Accessories HP supplies and accessoriesOrder printing supplies online SuppliesHP media Ink cartridgesObtain electronic support Support and warrantyObtain HP telephone support If you have a problem, follow these stepsBefore you call Support processPhone support period HP support by phoneTelephone support numbers Placing a call HP Korea customer support Hewlett-Packard limited warranty statement Remove the rear access panel or duplexer Ink cartridge warranty informationPrepare the device for shipment Remove the output trayTo pack the device Pack the devicePhysical specifications Device specificationsProduct features and capacities Processor and memory specificationsSystem requirements Network protocol specifications Embedded Web server specificationsPrint resolution Electrical specifications Environmental specificationsFCC statement Regulatory informationToxic and hazardous substance table 147 Exposure to radio frequency radiation European Union regulatory notice Declaration of conformity Regulatory model numberDeclaration of conformity 151 Environmental product stewardship program Environmental product stewardship program 153 Third-party license agreements ExpatOpenSSL Page SHA2 Third-party license agreements 157 Index Page Page Page 162 Page Podręcznik użytkownika