Hitachi E609, C9295A#B1H manual Solution 2 Load paper in the input tray

Chapter 5

Solution 2: Load paper in the input tray

Solution: Load paper in the input tray.

For more information, see:

Load media

Cause: The product was out of paper.

If this did not solve the issue, try the next solution.

Solution 3: Select the correct printer

Solution: Make sure you have selected the correct printer in your software application.

TIP: You can set the product as the default printer to ensure that the printer is automatically selected when you select Print in the File menu of your different software applications.

Cause: The product was not the selected printer.

If this did not solve the issue, try the next solution.

Solution 4: Check the printer driver status

Solution: The printer driver status might have changed to either offline or stop printing.

To check the printer driver status

▲In the HP Solution Center, click the Status tab. Cause: The status of the printer driver had changed. If this did not solve the issue, try the next solution.

Solution 5: Wait until the product completes the current operation

Solution: If the product is performing another task your print job will be delayed until the product completes the current task.

Some documents take a long time to print. If nothing has printed several minutes after you sent a print job to the product, check the control panel to see if there are any errors.

Cause: The product was busy with another task. If this did not solve the issue, try the next solution.

Solution 6: Remove all cancelled print jobs from the queue

Solution: A print job might remain in the queue after it has been cancelled. The cancelled print job jams the queue and prevents the next print job from printing.

74 Maintain and troubleshoot