Hitachi E609, C9295A#B1H manual Solve printing problems, Device shuts down unexpectedly

Chapter 5

•Power cord and other cables are working, and are firmly connected to the device. Make sure the device is connected firmly to a functioning alternating current (AC) power outlet, and is turned on. For voltage requirements, see Electrical specifications.

•Media is loaded correctly in the tray and is not jammed in the device.

•Printhead and ink cartridges are properly installed in their correct color-coded slots. Press down firmly on each one to ensure proper contact.

•All latches and covers are closed.

•The rear access panel or optional duplexer is locked into place.

•All packing tapes and materials are removed.

•The device can print a printer status page. For more information, see Understand the printer status page.

•The device is set as the current or default printer. For Windows, set it as the default in the Printers folder. For Mac OS X, set it as the default in the Printer Setup Utility (Mac OS X (v10.4). For Mac OS X (v10.5) open System Preferences, select Print & Fax, and then select the device from the Default Printer drop-down list. See your computer's documentation for more information.

•Pause Printing is not selected if you are using a computer running Windows.

•You are not running too many programs when you are performing a task. Close programs that you are not using or restart the computer before attempting the task again.

Some problems can be resolved by resetting the device.

Solve printing problems

This section contains the following topics:

•The device shuts down unexpectedly

•Device takes a long time to print

•Blank or partial page printed

•Something on the page is missing or incorrect

•Placement of the text or graphics is wrong

The device shuts down unexpectedly

Check the power and power connections

Make sure the device is connected firmly to a functioning alternating current (AC) power outlet. For voltage requirements, see Electrical specifications.

Device takes a long time to print

Check the system configuration and resources

Make sure the computer meets the minimum system requirements for the device. For more information, see System requirements.

66 Maintain and troubleshoot