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Hitachi C9295A#B1H, E609 manual Errors Windows 123

Models: E609 C9295A#B1H

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Hitachi C9295A#B1H, E609 manual Errors Windows 123

Contents

Officejet Page HP Officejet 6000 E609 Printer Series Acknowledgements Safety informationCopyright information Hewlett-Packard Company noticesContents Maintain and troubleshoot Configure and manage101 Solve wireless problems Support and warranty HP supplies and accessoriesControl-panel lights reference Regulatory information Device specificationsSHA2 Description Get startedFind other resources for the product ResourceFind the device model number Understand the device parts AccessibilityFront view Control panel Cancel buttonBack view Connection informationEco-Tips Turn off the deviceActivate and deactivate the duplexer on the device Install the accessoriesInstall the duplexer available on some models Turn on accessoriesTo turn on accessories on Macintosh computers To turn accessories on or off on Windows computersClick Print & Fax Select print media Use the deviceRecommended papers for printing Paper HP Photo Value PacksHP Everyday Photo Paper Tips for selecting and using print mediaRecommended papers for photo printing HP Advanced Photo PaperTransparencies Understand specifications for supported mediaCards and envelopes Photo mediaEnvelopes Understand supported sizesPhoto media Media size Cards Input tray Duplexer some modelsInput tray Duplexer some models Other media Understand supported media types and weightsTray Type Weight Capacity Media sizeMedia Left Right Top Bottom Margin Set minimum marginsLoad Tray 1 main tray Load mediaChange print settings Guidelines for printing on both sides of a To change default settings for all future jobs WindowsTo change settings Mac OS Print on both sides duplexingPerform duplexing Print on special and custom-sized mediaTo print on special or custom-sized media Mac OS Print borderlessClick Manage Custom Sizes in the Paper Size pull-down menu Open the Paper Type/Quality panel Click Properties, Setup, or PreferencesTo print a borderless document Windows To print a borderless document Mac OSPrint a Web page Windows only Cancel a print jobTo print a Web Mac OS Configure and manageManage the device WindowsMonitor the device Administer the deviceUse device management tools To open the embedded Web server Embedded Web serverPages/buttons ContentsToolbox Windows Embedded Web server pagesToolbox tabs Open the ToolboxTabs Network Toolbox Use the HP Solution Center WindowsTo open the HP Solution Center HP Printer Utility Mac OSHP Printer Utility panels Information and Support panel Select Maintain printerUse the HP Device Manager Mac OS Understand the printer statusTo open the HP Device Manager on a Macintosh computer To print the Printer Status Page Direct connection Configure the device WindowsTo share the device on a locally shared network To connect the device before installing the softwareInstall the device software on client computers Install the device on a networkNetwork connection Select Network Printer or Network Printer Server Configure the device Mac OSTo install the software for network or direct connection Install the printer driver using Add PrinterTo share the device on a locally shared network Set up the device for wireless communicationTo share the device among computers Communication mode Understand 802.11 wireless network settingsNetwork name Ssid Data encryption Security settingsConfigure your firewall to work with HP devices To turn off wireless communicationMethod Press Add a Device Change the connection methodTo add hardware addresses to a wireless access point Guidelines for ensuring wireless network securityChange from an Ethernet connection to a wireless connection On the Wireless Setup tab, press Start WizardTo uninstall from a Windows computer, method Uninstall and reinstall the softwareUninstall and reinstall the software Double-clickHewlett-Packard To uninstall from a Macintosh computer, methodWork with ink cartridges Maintain and troubleshootInformation on ink cartridges and the printhead Related topics Check the estimated ink levelsTo replace the ink cartridges Replace the ink cartridgesChapter To turn off usage information collection Usage information collectionTo print a print quality report Print and evaluate a print quality reportCartridge color To evaluate the Print Quality DiagnosticInk Levels Good color barsRagged, irregularly streaked, or faded bars Bar colors are not uniform Regular white streaks in the barsLarge Black Font Text Alignment Patterns Troubleshooting tips and resourcesIf you see no defects Device shuts down unexpectedly Solve printing problemsCheck the power and power connections Check the system configuration and resourcesSomething on the page is missing or incorrect Blank or partial page printedPlacement of the text or graphics is wrong Solution 3 Tuck the flaps to avoid paper jams Print troubleshootingSolution 1 Load the stack of envelopes correctly Solution 2 Check the envelope typeProduct is not responding Solution 1 Turn on the productSolution 2 Load paper in the input tray Solution 3 Select the correct printerSolution 6 Remove all cancelled print jobs from the queue Solution 4 Check the printer driver statusTo check the printer driver status Solution 8 Make sure the print carriage can move freely Solution 7 Clear the paper jamSolution 10 Restart the product Product prints meaningless characters Nothing happens when I try to printSolution 1 Restart the product Solution 2 Print a previously saved version of the documentSolution 2 Load paper in the input tray Solution 7 Clear the paper jam Pages in my document came out in the wrong order Solution 1 Check the printer marginsTo check your margin settings Margins are not printing as expectedText or graphics are cut off at the edge Solution 2 Verify the paper size settingSolution 3 Load the stack of paper correctly Solution 1 Check the margin settingsTo preview the print layout Solution 2 Check the layout of the documentSolution 3 Load the stack of papers correctly Solution 4 Try printing with bordersSolution 4 Clean the printhead Solution 3 Check the ink levelsBlank page came out while printing Solution 5 Load paper in the input tray Print quality troubleshootingWrong, inaccurate, or bleeding colors Solution 3 Check the paper type Solution 2 Check the paper loaded in the input traySolution 5 Check the print settings Solution 4 Check the ink levelsSolution 6 Align the printhead Solution 8 Contact HP support Solution 7 Clean the printheadInk is not filling the text or graphics completely Solution 3 Check the print settings Solution 2 Check the ink levelsSolution 4 Check the paper type Solution 6 Contact HP support Solution 5 Clean the printheadPrintouts have horizontal streaks or lines Solution 1 Check the paper typeSolution 2 Use a higher print quality setting Solution 3 Rotate the imageSolution 2 Check your print settings Solution 1 Make sure the paper is loaded correctlySolution 4 Align the printhead Printouts are faded or have dull colors Solution 1 Check the print settingsSolution 4 Clean the printhead Solution 2 Check the paper typeSolution 2 Use a higher quality image Solution 5 Contact HP supportPrintouts seem blurry or fuzzy Printouts are slanted or skewed Solution 3 Print the image in a smaller sizePrintouts have vertical streaks Ink streaks on the back of the paper Solution 2 Make sure only one type of paper is loadedSolution 1 Print on a page of plain paper To remove excess ink using plain paperSolution 2 Make sure the paper is loaded correctly Solution 2 Wait while the ink driesPaper is not picked up from the input tray Solution 1 Wait before you attempt to reprint Solution 4 Clean the rollersSolution 5 Check for a paper jam Solution 6 Service the productSolution 3 Align the printhead Solution 2 Use TrueType or OpenType fontsProduct prints slowly Advanced printhead maintenanceSolution 1 Use a lower print quality setting Solution 3 Contact HP supportTo clean the printhead from the Printer Toolbox Windows To clean the printhead from the control panelTo align the printhead from the control panel To clean the printhead from the Toolbox Mac OSTo clean the printhead from the embedded Web server Align the printheadMedia is not supported for the printer or tray Solve paper-feed problemsTo align the printhead from the Toolbox Mac OS To align the printhead from the embedded Web serverEmbedded Web server cannot be opened Solve device management problemsCheck your Web browser Solve network problemsGeneral network troubleshooting Check the computerBasic wireless troubleshooting Solve wireless problemsAdvanced wireless troubleshooting Windows To check a wireless connectionMake sure the HP device is on the network Check to see if you can access the embedded Web server EWSTo access the EWS Make sure that the HP device is connected to your networkMake sure the HP device is online and ready Your wireless router is using a hidden SsidAdd hardware addresses to a wireless access point WAP Hardware installation suggestions Troubleshoot installation issuesVerify installation preliminaries Software installation suggestionsCheck the computer system To reset the devices network settings Solve network problemsClear a jam in the device Clear jamsTo clear a jam Tips for avoiding jams Errors WindowsIncompatible Printhead Printhead problem and advanced printhead maintenancePrinthead problem The following printhead has a problem Advanced printhead maintenance To reinstall the printheadChapter To clean the printhead Chapter To clean the electrical contacts in the product Ink Alert Device DisconnectedInk system failure Paper Mismatch Cartridge ProblemCartridge cradle cannot move Printer Offline Paper JamPrinter is out of paper Incompatible CartridgesDocument failed to print Ink Service Capacity WarningGeneral printer error Printer PausedErrors Windows 123 Interpreting control-panel lights Control-panel lights referenceLight description/Light pattern Chapter If the error persists, replace the indicated ink cartridge Light description/Light pattern Light description/Light pattern All lights are on Supplies HP supplies and accessoriesAccessories Order printing supplies onlineHP media Ink cartridgesObtain electronic support Support and warrantySupport process If you have a problem, follow these stepsObtain HP telephone support Before you callPhone support period HP support by phoneTelephone support numbers Placing a call HP Korea customer support Hewlett-Packard limited warranty statement Remove the output tray Ink cartridge warranty informationRemove the rear access panel or duplexer Prepare the device for shipmentTo pack the device Pack the deviceProcessor and memory specifications Device specificationsPhysical specifications Product features and capacitiesSystem requirements Embedded Web server specifications Network protocol specificationsPrint resolution Electrical specifications Environmental specificationsFCC statement Regulatory informationToxic and hazardous substance table 147 Exposure to radio frequency radiation European Union regulatory notice Declaration of conformity Regulatory model numberDeclaration of conformity 151 Environmental product stewardship program Environmental product stewardship program 153 Expat Third-party license agreementsOpenSSL Page SHA2 Third-party license agreements 157 Index Page Page Page 162 Page Podręcznik użytkownika