Appendix B

Obtain HP telephone support

During the warranty period, you may obtain assistance from the HP Customer Care Center.

NOTE: HP does not provide telephone support for Linux printing. All support is provided online at the following web site: https://launchpad.net/hplip. Click the Ask a question button to begin the support process.

If you are using Windows or Mac OS X, these operating systems are not supported by HPLIP. Please go to the HP web site for additional support and assistance.

This section contains the following topics:

•Before you call

•Support process

•HP support by phone

•Additional warranty options

•HP Quick Exchange Service (Japan)

•HP Korea customer support

Before you call

Visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates.

Software programs from other companies might be included with the HP device. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company.

NOTE: This information does not apply to customers in Japan. For information on service options in Japan, see HP Quick Exchange Service (Japan).

To assist our Customer Care Center representatives to serve you better, prepare the following information if you need to call HP.

1.Print the printer status page of the device. For more information, see Understand the printer status page. If the device does not print, get the following information ready:

•Device model

•Model number and serial number (check the back of the device)

2.Check the operating system that you are using, such as Windows XP.

3.If the device is connected to the network, check the network operating system.

4.Note how the device is connected to your system, such as through USB or network connection.

5.Obtain the version number of the printer software. (To find the version number of the printer driver, open the printer settings or properties dialog box, and click the About tab.)

6.If you have a problem printing from a particular application, note the application and version number.

Support process

If you have a problem, follow these steps

1.Check the documentation that came with the device.

2.Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers. It is the fastest source for up-to-date device information and expert assistance and includes the following features:

•Fast access to qualified online support specialists

•Software and driver updates for the HP device

134 Support and warranty

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Hitachi E609 Obtain HP telephone support, Before you call, Support process, If you have a problem, follow these steps
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E609, C9295A#B1H specifications

The Hitachi C9295A#B1H, E609 is an advanced imaging device that showcases Hitachi's commitment to quality and innovation in the field of digital imaging. Featuring state-of-the-art technology, this device is designed for professionals who demand exceptional performance and reliability in their imaging solutions.

One of the core features of the Hitachi C9295A#B1H, E609 is its high-resolution imaging capability. It offers a remarkable resolution that enables users to capture detailed images with exceptional clarity. This is particularly important in medical imaging and industrial applications, where precision and detail are paramount.

Another key feature is its enhanced color fidelity. The device employs sophisticated color processing algorithms, ensuring that the colors reproduced in the images are vibrant and true to life. This is crucial for professionals working in design, media, and healthcare, where accurate color representation can significantly impact outcomes.

The C9295A#B1H, E609 also incorporates advanced connectivity options. With multiple interfaces available, including USB, HDMI, and Ethernet, users can easily integrate the device into their existing workflows and systems. The seamless connectivity promotes efficiency and flexibility, allowing users to share and transfer images effortlessly.

In addition to its imaging capabilities, this device is built with user-friendly features in mind. It boasts an intuitive interface that simplifies operation, even for those who may not be technically inclined. This ease of use reduces the learning curve and enhances productivity.

The C9295A#B1H, E609 also excels in terms of durability and performance consistency. Designed to withstand the rigors of daily use, the device is constructed with high-quality materials that ensure longevity. Its reliability is essential for environments where downtime is not an option.

Moreover, the device includes advanced imaging technologies such as noise reduction and image stabilization, which contribute to producing superior images in various conditions. These technologies allow users to achieve optimal results, whether in dimly lit environments or during high-motion scenarios.

Overall, the Hitachi C9295A#B1H, E609 stands out as a versatile and robust imaging solution. With its impressive features, advanced technologies, and focus on user experience, it caters to the demanding needs of professionals across various industries. Whether in healthcare, media, or industrial applications, this imaging device is poised to deliver exceptional results and meet the high expectations of its users.
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