Officejet
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HP Officejet 6000 E609 Printer Series
Copyright information
Safety information
Hewlett-Packard Company notices
Acknowledgements
Contents
Maintain and troubleshoot
Configure and manage
101
Solve wireless problems
HP supplies and accessories
Support and warranty
Control-panel lights reference
Regulatory information
Device specifications
SHA2
Find other resources for the product
Get started
Resource
Description
Find the device model number
Accessibility
Understand the device parts
Front view
Control panel
Cancel button
Back view
Connection information
Eco-Tips
Turn off the device
Install the duplexer available on some models
Install the accessories
Turn on accessories
Activate and deactivate the duplexer on the device
To turn accessories on or off on Windows computers
To turn on accessories on Macintosh computers
Click Print & Fax
Use the device
Select print media
Recommended papers for printing
Paper
HP Photo Value Packs
Recommended papers for photo printing
Tips for selecting and using print media
HP Advanced Photo Paper
HP Everyday Photo Paper
Cards and envelopes
Understand specifications for supported media
Photo media
Transparencies
Envelopes
Understand supported sizes
Photo media
Media size Cards Input tray Duplexer some models
Tray Type Weight Capacity
Understand supported media types and weights
Media size
Input tray Duplexer some models Other media
Media Left Right Top Bottom Margin
Set minimum margins
Load Tray 1 main tray
Load media
Change print settings
To change settings Mac OS
To change default settings for all future jobs Windows
Print on both sides duplexing
Guidelines for printing on both sides of a
Perform duplexing
Print on special and custom-sized media
Print borderless
To print on special or custom-sized media Mac OS
Click Manage Custom Sizes in the Paper Size pull-down menu
To print a borderless document Windows
Click Properties, Setup, or Preferences
To print a borderless document Mac OS
Open the Paper Type/Quality panel
Cancel a print job
Print a Web page Windows only
To print a Web
Manage the device
Configure and manage
Windows
Mac OS
Monitor the device
Administer the device
Use device management tools
To open the embedded Web server
Embedded Web server
Toolbox Windows
Contents
Embedded Web server pages
Pages/buttons
Open the Toolbox
Toolbox tabs
Tabs
To open the HP Solution Center
Use the HP Solution Center Windows
HP Printer Utility Mac OS
Network Toolbox
HP Printer Utility panels Information and Support panel
Select Maintain printer
Understand the printer status
Use the HP Device Manager Mac OS
To open the HP Device Manager on a Macintosh computer
To print the Printer Status
Page
Direct connection
Configure the device Windows
To share the device on a locally shared network
To connect the device before installing the software
Install the device on a network
Install the device software on client computers
Network connection
To install the software for network or direct connection
Configure the device Mac OS
Install the printer driver using Add Printer
Select Network Printer or Network Printer Server
Set up the device for wireless communication
To share the device on a locally shared network
To share the device among computers
Understand 802.11 wireless network settings
Communication mode
Network name Ssid
Data encryption
Security settings
To turn off wireless communication
Configure your firewall to work with HP devices
Method
Press Add a Device
Change the connection method
Change from an Ethernet connection to a wireless connection
Guidelines for ensuring wireless network security
On the Wireless Setup tab, press Start Wizard
To add hardware addresses to a wireless access point
To uninstall from a Windows computer, method
Uninstall and reinstall the software
Uninstall and reinstall the software
Double-clickHewlett-Packard
To uninstall from a Macintosh computer, method
Maintain and troubleshoot
Work with ink cartridges
Information on ink cartridges and the printhead
Related topics
Check the estimated ink levels
To replace the ink cartridges
Replace the ink cartridges
Chapter
To turn off usage information collection
Usage information collection
To print a print quality report
Print and evaluate a print quality report
Ink Levels
To evaluate the Print Quality Diagnostic
Good color bars
Cartridge color
Ragged, irregularly streaked, or faded bars
Bar colors are not uniform
Regular white streaks in the bars
Large Black Font Text
Troubleshooting tips and resources
Alignment Patterns
If you see no defects
Check the power and power connections
Solve printing problems
Check the system configuration and resources
Device shuts down unexpectedly
Something on the page is missing or incorrect
Blank or partial page printed
Placement of the text or graphics is wrong
Solution 1 Load the stack of envelopes correctly
Print troubleshooting
Solution 2 Check the envelope type
Solution 3 Tuck the flaps to avoid paper jams
Solution 2 Load paper in the input tray
Solution 1 Turn on the product
Solution 3 Select the correct printer
Product is not responding
Solution 4 Check the printer driver status
Solution 6 Remove all cancelled print jobs from the queue
To check the printer driver status
Solution 7 Clear the paper jam
Solution 8 Make sure the print carriage can move freely
Solution 10 Restart the product
Solution 1 Restart the product
Nothing happens when I try to print
Solution 2 Print a previously saved version of the document
Product prints meaningless characters
Solution 2 Load paper in the input tray
Solution 7 Clear the paper jam
To check your margin settings
Solution 1 Check the printer margins
Margins are not printing as expected
Pages in my document came out in the wrong order
Solution 3 Load the stack of paper correctly
Solution 2 Verify the paper size setting
Solution 1 Check the margin settings
Text or graphics are cut off at the edge
Solution 3 Load the stack of papers correctly
Solution 2 Check the layout of the document
Solution 4 Try printing with borders
To preview the print layout
Solution 3 Check the ink levels
Solution 4 Clean the printhead
Blank page came out while printing
Print quality troubleshooting
Solution 5 Load paper in the input tray
Wrong, inaccurate, or bleeding colors
Solution 3 Check the paper type
Solution 2 Check the paper loaded in the input tray
Solution 4 Check the ink levels
Solution 5 Check the print settings
Solution 6 Align the printhead
Solution 7 Clean the printhead
Solution 8 Contact HP support
Ink is not filling the text or graphics completely
Solution 2 Check the ink levels
Solution 3 Check the print settings
Solution 4 Check the paper type
Solution 6 Contact HP support
Solution 5 Clean the printhead
Solution 2 Use a higher print quality setting
Solution 1 Check the paper type
Solution 3 Rotate the image
Printouts have horizontal streaks or lines
Solution 1 Make sure the paper is loaded correctly
Solution 2 Check your print settings
Solution 4 Align the printhead
Printouts are faded or have dull colors
Solution 1 Check the print settings
Solution 4 Clean the printhead
Solution 2 Check the paper type
Solution 5 Contact HP support
Solution 2 Use a higher quality image
Printouts seem blurry or fuzzy
Solution 3 Print the image in a smaller size
Printouts are slanted or skewed
Printouts have vertical streaks
Solution 1 Print on a page of plain paper
Solution 2 Make sure only one type of paper is loaded
To remove excess ink using plain paper
Ink streaks on the back of the paper
Solution 2 Wait while the ink dries
Solution 2 Make sure the paper is loaded correctly
Paper is not picked up from the input tray
Solution 5 Check for a paper jam
Solution 4 Clean the rollers
Solution 6 Service the product
Solution 1 Wait before you attempt to reprint
Solution 3 Align the printhead
Solution 2 Use TrueType or OpenType fonts
Solution 1 Use a lower print quality setting
Advanced printhead maintenance
Solution 3 Contact HP support
Product prints slowly
To clean the printhead from the Printer Toolbox Windows
To clean the printhead from the control panel
To clean the printhead from the embedded Web server
To clean the printhead from the Toolbox Mac OS
Align the printhead
To align the printhead from the control panel
To align the printhead from the Toolbox Mac OS
Solve paper-feed problems
To align the printhead from the embedded Web server
Media is not supported for the printer or tray
Embedded Web server cannot be opened
Solve device management problems
General network troubleshooting
Solve network problems
Check the computer
Check your Web browser
Basic wireless troubleshooting
Solve wireless problems
Advanced wireless troubleshooting
Windows
To check a wireless connection
To access the EWS
Check to see if you can access the embedded Web server EWS
Make sure that the HP device is connected to your network
Make sure the HP device is on the network
Make sure the HP device is online and ready
Your wireless router is using a hidden Ssid
Add hardware addresses to a wireless access point WAP
Hardware installation suggestions
Troubleshoot installation issues
Software installation suggestions
Verify installation preliminaries
Check the computer system
To reset the devices network settings
Solve network problems
Clear jams
Clear a jam in the device
To clear a jam
Tips for avoiding jams
Errors Windows
Printhead problem The following printhead has a problem
Printhead problem and advanced printhead maintenance
Advanced printhead maintenance To reinstall the printhead
Incompatible Printhead
Chapter
To clean the printhead
Chapter
To clean the electrical contacts in the product
Ink Alert
Device Disconnected
Ink system failure
Cartridge Problem
Paper Mismatch
Cartridge cradle cannot move
Printer is out of paper
Paper Jam
Incompatible Cartridges
Printer Offline
General printer error
Ink Service Capacity Warning
Printer Paused
Document failed to print
Errors Windows 123
Interpreting control-panel lights
Control-panel lights reference
Light description/Light pattern
Chapter
If the error persists, replace the indicated ink cartridge
Light description/Light pattern
Light description/Light pattern
All lights are on
Accessories
HP supplies and accessories
Order printing supplies online
Supplies
HP media
Ink cartridges
Obtain electronic support
Support and warranty
Obtain HP telephone support
If you have a problem, follow these steps
Before you call
Support process
Phone support period
HP support by phone
Telephone support numbers
Placing a call
HP Korea customer support
Hewlett-Packard limited warranty statement
Remove the rear access panel or duplexer
Ink cartridge warranty information
Prepare the device for shipment
Remove the output tray
To pack the device
Pack the device
Physical specifications
Device specifications
Product features and capacities
Processor and memory specifications
System requirements
Network protocol specifications
Embedded Web server specifications
Print resolution
Electrical specifications
Environmental specifications
FCC statement
Regulatory information
Toxic and hazardous substance table 147
Exposure to radio frequency radiation
European Union regulatory notice
Declaration of conformity
Regulatory model number
Declaration of conformity 151
Environmental product stewardship program
Environmental product stewardship program 153
Third-party license agreements
Expat
OpenSSL
Page
SHA2
Third-party license agreements 157
Index
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Podręcznik użytkownika
WARNING! Only reinstall the printhead as part of the procedure for Printhead Problem error messages