Error

Problem

Operation

Reset

Code

 

Internal Booster Tank Thermistor Error

Normal

After replacing failed component,

 

(open)

(internal

alarm resets.

H4

 

booster tank

 

 

Thermistor senses abnormal temperature

heaters off)

 

 

(at (heater off) or below -6°F (-21°C)).

 

 

H5

ROM/RAM Error

Unit stops

After replacing control board, alarm

Control board ROM/RAM fails.

 

resets.

 

 

 

 

EEPROM Error

Unit stops

After replacing control board, alarm

H6

EEPROM fails.

 

resets.

 

 

 

 

Phase Reversal Error

Unit stops

After correcting the connection by

H7

 

 

swapping two of three wires at the

Power supply phase is reversed.

 

power switch (GFCI) connection,

 

 

 

 

 

alarm resets.

2. Error Code Log

Use the "ON/OFF" button to turn off the unit. Press and hold the "MODE" button, then press the "ON/OFF" button. "01" should appear on the display. Use the down arrow button to scroll to service menu items 21 through 25 (Auxiliary Code U-1, U-2, U-3, V-0, A-0) or 26 through 30 (Auxiliary Code A-1 and later). 21 (Auxiliary Code U-1, U-2, U-3, V-0, A-0) or 26 (Auxiliary Code A-1 and later) is the most recent error. Press the "MODE" button to view the selected service menu item. Press the "MODE" button once again to return to the main service menu list. If no errors exist in the log, "--" is displayed.

Press the "STANDBY/CLEANING" button to exit the service menu. The display goes blank.

To erase the log, press and hold the up and down buttons for 3 seconds with one of the error codes displayed. The unit beeps once and the entire log clears.

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Hoshizaki JWE-620UA-6B service manual Error Code Log