Troubleshooting

Troubleshooting

Basic Troubleshooting Tips

C a u t i o n

Because the 2610 Switches behave in this way (in compliance with the

 

IEEE 802.3 standard), if a device connected to the switch has a fixed

 

configuration at full duplex, the device will not connect correctly to the

 

switch. The result will be high error rates and very inefficient communi-

 

cations between the switch and the device.

 

Ensure all devices connected to the 2610 Switches are configured to auto

 

negotiate, or are configured to connect at half duplex (all hubs are

 

configured this way, for example).

 

 

■Faulty or loose cables. Look for loose or obviously faulty connections. If the cables appear to be OK, make sure the connections are snug. If that does not correct the problem, try a different cable.

■Non-standard cables. Non-standard and miswired cables may cause network collisions and other network problems, and can seriously impair network performance. Use a new correctly-wired cable or compare your cable to the cable in appendix B, “Switch Ports and Network Cables” for pinouts and correct cable wiring. A category 5 cable tester is a recommended tool for every 100Base-TX and 1000Base-T network installation.

■Improper Network Topologies. It is important to make sure you have a valid network topology. Common topology faults include excessive cable length and excessive repeater delays between end nodes. If you have network problems after recent changes to the network, change back to the previous topology. If you no longer experience the problems, the new topology is probably at fault. Sample topologies are shown at the end of chapter 2 in this book, and some topology configuration guidelines can be found online at the ProCurve Web site, www.hp.com/go/procurve/ manuals.

In addition, you should make sure your network topology contains no data path loops. Between any two end nodes, there should be only one active cabling path at any time. Data path loops will cause broadcast storms that will severely impact your network performance.

For your Switch, if you wish to build redundant paths between important nodes in your network to provide some fault tolerance, you should enable Spanning Tree Protocol support on the switch. This ensures that only one of the redundant paths is active at any time, thus avoiding data path loops. Spanning Tree can be enabled through the switch console or the web browser interface.

The 2610 Switches also support Trunking, which allows multiple network cables to be used for a single network connection without causing a data path loop. For more information on Spanning Tree and Trunking, see the Management and Configuration Guide, which is on the ProCurve Web site at www.hp.com/go/procurve/manuals, (See page 1-13).

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