Troubleshooting

Troubleshooting

Restoring the Factory Default Configuration

 

Restoring the Factory Default

 

Configuration

 

As part of your troubleshooting process on the Switch, it may become

 

necessary to return the switch configuration to the factory default settings.

 

This clears any passwords, clears the console event log, resets the network

 

counters to zero, performs a complete self test, and reboots the switch into

 

its factory default configuration including deleting the IP address, if one is

 

configured.

 

 

N o t e

This process removes all switch configuration changes that you have made

 

from the factory default settings. This includes, for example, configuration of

 

VLANs, Spanning Tree, trunks, and stacking. Returning the configuration of

 

these features to their factory default settings (usually disabling them) may

 

result in network connectivity issues.

 

If the switch has a valid configuration, and you are restoring the factory default

 

settings for a reason other than configuration problems, you should save the

 

switch configuration prior to performing the factory default reset. Then, after

 

the reset and resolution of the original problem, you can restore the saved

 

configuration to the switch. For both the save and restore processes, you can

 

use the console copy command. For more information on this command, see

 

the Management and Configuration Guide, which is on the ProCurve Web

 

site at www.hp.com/go/procurve/manuals, (See page 1-13).

 

You can restore the factory default configuration either on the switch itself,

 

 

or through the switch console.

 

To execute the factory default reset on the switch, perform these steps:

 

1. Using pointed objects, simultaneously press both the Reset and Clear

 

buttons on the front of the switch. The power and fault lights come on.

 

2. Continue to press the Clear button while releasing the Reset button.

 

3. When the Self Test LED begins to flash, release the Clear button.

 

The switch will then complete its self test and begin operating with its

 

configuration restored to the factory default settings.

 

To restore the factory default configuration using the console, execute the

 

erase startup-configcommand from the console command prompt.

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