Troubleshooting

Basic Troubleshooting Tips

■Check the port configuration. A port on your switch may not be operating as you expect because it has been put into a “blocking” state by Spanning Tree, GVRP (automatic VLANs), or LACP (automatic trunking). (Note that the normal operation of the Spanning Tree, GVRP, and LACP features may put the port in a blocking state.) Or, the port just may have been configured as disabled through software.

Use the switch console to determine the port’s configuration and verify that there is not an improper or undesired configuration of any of the switch features that may be affecting the port. For more information, see the Management and Configuration Guide, which is on the ProCurve Web site at www.hp.com/go/procurve/manuals, (See page 1-13).

For more information on possible network problems and their solutions, refer to the technical note “Troubleshooting LAN Performance and Intermittent Connectivity Problems”, which can be found on the ProCurve Web site, www.hp.com/go/procurve/,in the Reference Library section, A-Z Index.

Troubleshooting

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