Troubleshooting

Diagnosing with the LEDs

Diagnosing with the LEDs

Table 4-1 shows LED patterns on the switch that indicate problem conditions for general switch operation troubleshooting.

Table 4-2 shows LED patterns that indicate problem conditions for PoE troubleshooting.

LED patterns for General Switch Troubleshooting

1.Check in the table for the LED pattern you see on your switch.

2.Refer to the corresponding diagnostic tip on the next few pages.

 

 

 

 

 

 

Table 4-1.

LED Error Indicators

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LED Pattern Indicating Problems

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power

Fault

 

RPS

 

EPS

Test

Fan

Port Link LED

Diagnostic

 

 

 

 

 

 

 

 

 

 

 

 

 

Tips

 

 

 

 

Off with

1

 

1

 

1

1

1

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

power cord

 

 

 

 

 

 

 

 

 

 

 

 

plugged in

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On

Prolonged On

1

 

1

Prolonged On

1

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On

Flashing2

 

1

 

1

Flashing2

1

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On

Flashing2

 

1

 

1

Off

Flashing2

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On

Flashing2

 

1

 

1

Flashing2

1

Flashing2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On

Off

 

1

 

1

Off

1

Off with cable

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

connected

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On

Off

 

1

 

1

Off

1

On, but the port is not

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

communicating

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

 

 

 

On

Flashing

 

Flashing

 

Flashing

 

1

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

This LED is not important for the diagnosis.

 

 

 

 

 

 

 

2

The flashing behavior is an on/off cycle once every 1.6 seconds, approximately.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4-4