Some of my menu

An internal error has

settings seem to

caused some or all of the

have reverted to

menu features to revert to

their factory

their factory settings.

values without my

 

changing them.

 

Print the Self Test report and check the Current Settings column to find out which menu settings have reverted to the factory settings. Change the settings and re-enter data as appropriate.

For instructions on how to print the Self Test report, see chapter 1.

I can't receive a

Your Receive Mode is not

To be able to receive faxes from extension

fax from my

set correctly.

phones, change your setup to Auto.

extension phones.

 

 

Incoming calls

The Distinctive Ring

Turn off the Distinctive Ring feature and

aren't being

feature may be turned on

request the fax be sent again.

answered.

when the service is not

 

 

available in your area or

 

 

you have not subscribed

 

 

to it.

 

Items on the

The HP OfficeJet is not

HP OfficeJet

properly connected.

Manager menu

 

bar are grayed

 

and the "Device

 

Not Connected"

 

error displays.

 

If this happens after a first-time installation

...

Verify that the device is turned on and the cable is properly connected.

Verify that your cable is good. Verify that your LPT port allows bi-directional communication.

If you've been using the HP OfficeJet Manager and this happens ...

Verify that the device is turned on with the message "Ready" displayed, that the cable is securely connected at both ends, and that a data switch (if used) is set to the HP OfficeJet. Restart

Windows and try again.

The

Distinctive Ring is set to

See chapter 1 for instructions on turning off

HP OfficeJet

on, but you don't have

Distinctive Ring.

never answers a

distinctive ringing

 

call.

service.

 

You get the

The HP OfficeJet printer

If you are using a data switch to run two

message, "LPT1

cannot access LPT1.

printers from a single LPT port, make sure

is in use."

 

that all HP OfficeJet activities are complete,

 

 

and the HP OfficeJet

 

 

Manager is closed, before switching to

 

 

another printer.

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