HP 300 5 Troubleshooting & Maintenance

5 Troubleshooting & Maintenance

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	5-2
When you need help . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	5-2
Error Notification: Beeps, Blinking Light, Messages . . . .	5-8
Understanding the Displayed Messages . . . . . . . . . . . . . .	5-9
Solving Problems
While Printing, Faxing, or Copying . . . . . . . . . . . . . . . . .	5-21
Maintaining Your HP OfficeJet . . . . . . . . . . . . . . . . . . . . . . . .	5-27
Changing the Print Cartridge . . . . . . . . . . . . . . . . . . . . . .	5-28

Contents

Page Page Contents 1. Using the HP OfficeJet Manager 2. Sending Faxes 3. Making Copies and Printing 4. Using the Front Panel 5. Troubleshooting & Maintenance Page Page 1. Dial 2. Load Page Topic Page Page Page Using the HP OfficeJet Manager Help System Cleaning the Print Cartridge Modifying Device Settings Page Using Send Fax Setup Changing the Header for Your Outgoing Faxes Selecting Dialing Mode Setting Automatic Redial Option Setting up Speed Dialing Storing Speed Dial Codes for Individuals Storing Speed Dial Codes for Groups Changing Send Fax Quality Changing the contrast Changing the resolution Using Receive Fax Setup Selecting Auto or Manual Receive Mode for incoming faxes Changing the number of rings to answer Setting Automatic Reduction Setting Backup Reception Distinctive Ring Silent Detect Remote Service Changing the Loaded Paper Size Reducing Copies of Originals Setting DOS Printing Options Note:` Controlling Sound Settings Being notified of errors or warnings Printing a Fax Log Report Automatically Printing Fax Logs Page Page Printing HP OfficeJet Reports The Speed Dial Report Page The Menu Settings Report Page Page Page The Self Test Report No gaps = Nozzles okay White gaps = Clogged nozzles Solid area fill = Nozzles okay White lines = Clogged nozzles The Power Fail Report 2 Sending Faxes Dialing from the front panel Page Page Helpful Hints: Page Page If you want to cancel a scheduled fax: To cancel a to-be-polled setup: Page Standard Fine Photo Page Page Choosing media Tips for Loading Paper and Other Media Page Letter Legal Page Page Page Reviewing the Printer Settings Page Choosing the Grayscale Options Page Page Page 4 Using the Front Panel Page Page Tutorial: Moving in the Menu System and Entering Words and Symbols Space Symbols Page Changing the Header for Your Outgoing Faxes Adjusting the Contrast Adjusting the Resolution Page Inserting a Pause in a Speed Dial Number Setting Up a Speed Dial Group Selecting Tone or Pulse Dialing Mode and Setting Automatic Redial Changing the Receive Mode Setting the Number of Rings to Answer Setting Automatic Reduction Setting Backup Reception Enabling Silent Detect Page Page 5 Troubleshooting & Maintenance When you need help U.S. Customer Resources Organization Telephone Support Hours of Page Page Canadian Customer Resources Page Error Notification: Beeps, Blinking Light, Messages Understanding the Displayed Messages Page Page Page Page Page Page Page Page Page Page Page Solving Problems While Printing, Faxing, or Copying Page Page Page Page Page Page Changing the Print Cartridge both CAUTIONS: snaps firmly 6 Reference Dimensions Weight Power Supply (U.S./Canada) Power Consumption Print Method Internal Fonts Printing Margins Printer Command Language Printer I/O Interface Character Set Support Compatibility Transmission Speed Coding Schemes Paper Tray Paper Sizes (for Paper Tray) Copy Speed Multiple Copies Copy Reduction Within the U.S: except In Canada: HP Reorder Supply/Accessory: One-YearLimited Warranty Exclusions Warranty Limitations Notice to Users of the U. S. Telephone Network: FCC Requirements Page Electromagnetic or Radio Frequency Interference: FCC Requirements Notice to Users of the Canadian Telephone Network: DOC Requirements Page Page Index Symbols