Manuals / Brands / Computer Equipment / Fax Machine / HP / Computer Equipment / Fax Machine

HP 3180 Fax Tel, NOTE:, NOTE:, Problem, Distinctive Ring, Possible solution

1 97

Download 97 pages, 7.15 Mb

(continued)

Problem	Possible solution

The HP Fax is having problems	NOTE: This possible solution applies only in the
sending a manual fax	countries/regions that receive a 2-wire phone cord in the
	box with the HP Fax, including: Argentina, Australia,
	Brazil, Canada, Chile, China, Colombia, Greece, India,
	Indonesia, Ireland, Japan, Korea, Latin America,
	Malaysia, Mexico, Philippines, Poland, Portugal, Russia,
	Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA,
	Venezuela, and Vietnam.
	• Make sure the telephone you use to initiate the fax
	call is connected directly to the HP Fax. To send a fax
	manually, the telephone must be connected directly
	to the port labeled 2-EXT on the HP Fax.
	• If you are sending a fax manually from your phone
	that is connected directly to the HP Fax, you must use
	the keypad on the telephone to send the fax. You
	cannot use the keypad on the control panel of the HP
	Fax.
	NOTE: If using a serial-type phone system, please
	connect your phone directly on top of the HP Fax
	cable which has a wall plug attached to it.

The HP Fax cannot receive faxes, but	If you are not using a distinctive ring service, check to
can send faxes	make sure that the Distinctive Ring feature on the HP
	Fax is set to All Rings. For more information, see Change
	the answer ring pattern for distinctive ring.

	If you select Tel mode, you will need to receive faxes
	manually; otherwise, the HP Fax will not receive the fax.
	For information on receiving faxes manually, see Receive
	a fax manually.

	If you have a voice mail service at the same phone
	number you use for fax calls, you must receive faxes
	manually, not automatically. This means that you must be
	available to respond in person to incoming fax calls. If you
	want to receive faxes automatically instead, contact your
	telephone company to subscribe to a distinctive ring
	service, or to obtain a separate phone line for faxing.

	If you have a computer dial-up modem on the same phone
	line with the HP Fax, check to make sure that the software
	that came with your modem is not set to receive faxes
	automatically. Modems that are set up to receive faxes
	automatically take over the phone line to receive all
	incoming faxes, which prevents the HP Fax from receiving
	fax calls.

Solve fax problems

67

Contents

Page Page Copyright information Hewlett-PackardCompany notices Safety information Page Contents Lighter / Darker Copy Configure and manage Maintain and troubleshoot HP supplies and fax specifications Support and warranty C Regulatory information Index 1 Get started Find other resources for the product Understand the HP Fax parts Front view Back view Control panel buttons and lights Load full-sizepaper To load full-sizepaper Load originals Change HP Fax settings Send a basic fax Set the answer mode Set up faxing for the HP Fax Set up faxing (parallel phone systems) Serial-typefax setup 2Use the HP Fax Control panel menus Use control panel menus Control-panelmessage types Text and symbols Type numbers and text on the control-panelkeypad Available symbols for dialing fax numbers Set up speed-dialentries Set up fax numbers as speed-dialentries or groups Print and view a list of speed-dialentries Select print media Tips for selecting and using print media Understand specifications for supported media Set minimum margins 3 Fax Send a fax Send a fax manually from a phone To initiate a fax manually from an external phone Send Fax Start To send a fax manually using the attached handset Send a fax using monitor dialing Send a fax from memory Schedule a fax to send later Send a fax to multiple recipients Send a color original or image/embedded picture fax Change the fax resolution and Lighter/Darker settings To change the resolution from the control panel Change the Lighter / Darker setting To change the Lighter / Darker setting from the control panel Set new default settings To set new default settings from the control panel Receive a fax Receive a fax manually Set up backup fax reception Reprint received faxes from memory Poll to receive a fax Forward faxes to another number Set the paper size for received faxes Set automatic reduction for incoming faxes Block junk fax numbers Page Change fax settings Configure the fax header Set the number of rings before answering Change the answer ring pattern for distinctive ring Set the fax error correction mode Set the dial type Set the redial options Set the fax speed Fax over the Internet Cancel a fax 4 Copy Make copies from the control panel Change the copy settings Set the number of copies Set the copy paper size Set the copy paper type Change copy speed or quality Resize an original to fit onto letter or A4 paper Copy a legal-sizedocument onto letter paper Adjust the lightness and darkness of your copy Enhance blurred areas of your copy Enhance light areas of your copy Cancel a copy job 5 Configure and manage Manage the HP Fax Use reports Print fax confirmation reports Print fax error reports Print and view the fax log Test fax setup The fax test failed Contact HP The "Fax Hardware Test" failed Solution: The "Fax Connected to Active Telephone Wall Jack" test failed The "Phone Cord Connected to Correct Port on Fax" test failed The "Using Correct Type of Phone Cord with Fax" test failed The "Dial Tone Detection" test failed Dial Tone Detection Test The "Fax Line Condition" test failed Fax Line Condition Test 6Maintain and troubleshoot Work with print cartridges Print cartridges Handle the print cartridges Replace the print cartridges To replace the print cartridges Page Align the print cartridges Clean the print cartridges Clean the print cartridge contacts Clean the area around the ink nozzles Store print cartridges Clean the HP Fax Clean the glass strip Clean the white strip Clean the exterior Troubleshooting tips and resources Solve printing problems Poor print quality and unexpected printouts Solve paper-feedproblems Solve copy problems Copy Normal Best Solve fax problems Page Distinctive Ring Page Symbols Troubleshoot setup issues Clear paper jams Avoid paper jams AHP supplies and fax specifications Order printing supplies online Supplies Physical specifications Product features and capacities Memory specifications Print specifications Copy specifications Fax specifications Environmental specifications Electrical specifications Acoustic emission specifications (noise levels per ISO 7779) Page B Support and warranty Obtain electronic support Obtain HP telephone support Prepare the HP Fax for shipment Pack the HP Fax Warranty C Regulatory information FCC statement Noise emission statement for Germany Notice to users of the U.S. telephone network: FCC requirements Notice to users of the Canadian telephone network Notice to users in the European Economic Area Regulatory model number Environmental product stewardship program Page Page Declaration of conformity Index