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HP 3180 Fax Troubleshoot setup issues, To extend your phone cord

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Chapter 6

(continued)

Problem	Possible solution
	TIP: If the HP Fax came with a 2-wire phone cord
	adaptor, you can use it with a 4-wire phone cord to extend
	the length. For information on using the 2-wire phone cord
	adaptor, see the documentation that came with it.

To extend your phone cord

1.Using the phone cord supplied in the box with the HP Fax, connect one end to the coupler, then connect the other end to the port labeled 1-LINE on the back of the HP Fax.

2.Connect another phone cord to the open port on the coupler and to the telephone wall jack.

Troubleshoot setup issues

Problem	Possible solution	More information

Hardware	Check the HP Fax	• Make sure that all packing tape and material have
setup		been removed from outside and inside the HP
suggestions		Fax.
		• Make sure that the HP Fax is loaded with paper.
		• If the Attention light is blinking, check for
		messages on the control panel.
	Check the hardware	• Make sure that any cords and cables that you are
	connections	using are in good working order.
		• Make sure that the power cord is connected
		securely to both the HP Fax and to a working
		power outlet.
		• Make sure that the phone cord is connected to the
		1-LINE port.
	Check the print	• Make sure the tape is removed from the print
	cartridges	cartridges.
		• Make sure that the print cartridges are firmly
		installed in their correct slot. Press down firmly on
		each one to ensure proper contact.

	Check the HP Fax to	• When the HP Fax is first plugged in, it takes
	ensure the following:	approximately 45 seconds to warm up.
		• The HP Fax is in the Ready state, and no other
		lights on the control panel are lit or blinking. If the
		Attention light is lit or blinking, see the message
		on the control panel.
		• Ensure power cord and other cables are working,
		and are firmly connected to the HP Fax.
		• All packing tapes and materials are removed from
		the HP Fax.
		• Rear access panel is locked into place.
		• Paper is loaded correctly in the tray, and is not
		jammed in the HP Fax.

70 Maintain and troubleshoot

Contents

Page Page Copyright information Hewlett-PackardCompany notices Safety information Page Contents Lighter / Darker Copy Configure and manage Maintain and troubleshoot HP supplies and fax specifications Support and warranty C Regulatory information Index 1 Get started Find other resources for the product Understand the HP Fax parts Front view Back view Control panel buttons and lights Load full-sizepaper To load full-sizepaper Load originals Change HP Fax settings Send a basic fax Set the answer mode Set up faxing for the HP Fax Set up faxing (parallel phone systems) Serial-typefax setup 2Use the HP Fax Control panel menus Use control panel menus Control-panelmessage types Text and symbols Type numbers and text on the control-panelkeypad Available symbols for dialing fax numbers Set up speed-dialentries Set up fax numbers as speed-dialentries or groups Print and view a list of speed-dialentries Select print media Tips for selecting and using print media Understand specifications for supported media Set minimum margins 3 Fax Send a fax Send a fax manually from a phone To initiate a fax manually from an external phone Send Fax Start To send a fax manually using the attached handset Send a fax using monitor dialing Send a fax from memory Schedule a fax to send later Send a fax to multiple recipients Send a color original or image/embedded picture fax Change the fax resolution and Lighter/Darker settings To change the resolution from the control panel Change the Lighter / Darker setting To change the Lighter / Darker setting from the control panel Set new default settings To set new default settings from the control panel Receive a fax Receive a fax manually Set up backup fax reception Reprint received faxes from memory Poll to receive a fax Forward faxes to another number Set the paper size for received faxes Set automatic reduction for incoming faxes Block junk fax numbers Page Change fax settings Configure the fax header Set the number of rings before answering Change the answer ring pattern for distinctive ring Set the fax error correction mode Set the dial type Set the redial options Set the fax speed Fax over the Internet Cancel a fax 4 Copy Make copies from the control panel Change the copy settings Set the number of copies Set the copy paper size Set the copy paper type Change copy speed or quality Resize an original to fit onto letter or A4 paper Copy a legal-sizedocument onto letter paper Adjust the lightness and darkness of your copy Enhance blurred areas of your copy Enhance light areas of your copy Cancel a copy job 5 Configure and manage Manage the HP Fax Use reports Print fax confirmation reports Print fax error reports Print and view the fax log Test fax setup The fax test failed Contact HP The "Fax Hardware Test" failed Solution: The "Fax Connected to Active Telephone Wall Jack" test failed The "Phone Cord Connected to Correct Port on Fax" test failed The "Using Correct Type of Phone Cord with Fax" test failed The "Dial Tone Detection" test failed Dial Tone Detection Test The "Fax Line Condition" test failed Fax Line Condition Test 6Maintain and troubleshoot Work with print cartridges Print cartridges Handle the print cartridges Replace the print cartridges To replace the print cartridges Page Align the print cartridges Clean the print cartridges Clean the print cartridge contacts Clean the area around the ink nozzles Store print cartridges Clean the HP Fax Clean the glass strip Clean the white strip Clean the exterior Troubleshooting tips and resources Solve printing problems Poor print quality and unexpected printouts Solve paper-feedproblems Solve copy problems Copy Normal Best Solve fax problems Page Distinctive Ring Page Symbols Troubleshoot setup issues Clear paper jams Avoid paper jams AHP supplies and fax specifications Order printing supplies online Supplies Physical specifications Product features and capacities Memory specifications Print specifications Copy specifications Fax specifications Environmental specifications Electrical specifications Acoustic emission specifications (noise levels per ISO 7779) Page B Support and warranty Obtain electronic support Obtain HP telephone support Prepare the HP Fax for shipment Pack the HP Fax Warranty C Regulatory information FCC statement Noise emission statement for Germany Notice to users of the U.S. telephone network: FCC requirements Notice to users of the Canadian telephone network Notice to users in the European Economic Area Regulatory model number Environmental product stewardship program Page Page Declaration of conformity Index