Problem

Defects

More information

 

 

 

Copy defects

Vertical white or

The media might not meet Hewlett-Packard media

are apparent

faded stripes

specifications (for example, the media is too moist or

 

 

too rough). See Select print media for more

 

 

information.

 

 

 

 

Too light or dark

Try adjusting the contrast and copy-quality settings.

 

 

 

 

Unwanted lines

The ADF might need cleaning. See Clean the HP

 

 

Fax for more information.

 

 

 

 

Black dots or streaks

Ink, glue, correction fluid, or an unwanted substance

 

 

might be on the ADF. Try cleaning the HP Fax. See

 

 

Clean the HP Fax for more information.

 

 

 

 

Unclear text

Try adjusting the contrast and copy-quality

 

 

settings.

 

 

The default enhancement setting might not be

 

 

suitable for the job. Check the setting and change

 

 

it to enhance text or images, if needed. For more

 

 

information, see Adjust the lightness and

 

 

darkness of your copy.

 

Incompletely filled

Try adjusting the contrast and copy-quality settings.

 

text or graphics

 

 

Copy is slanted or

Make sure that the input tray is not too full.

 

skewed

Make sure that the paper-width adjusters are

 

 

snug against the sides of the media.

 

 

 

 

Large, black

The default enhancement setting might not be

 

typefaces look

suitable for the job. Check the setting and change it to

 

splotchy (not smooth)

enhance text or images, if needed. For more

 

 

information, see Change the copy settings.

 

Horizontal grainy or

The default enhancement setting might not be

 

white bands in light-

suitable for the job. Check the setting and change it to

 

gray to medium-gray

enhance text or images, if needed. For more

 

areas

information, see Change the copy settings.

Solve fax problems

Problem

Possible solution

The display always shows Phone Off You are using the wrong type of phone cord. Make sure

Hookyou are using the phone cord that came with the HP Fax to connect the HP Fax to your phone line. If the phone cord that came with the HP Fax is not long enough, you can use a coupler to extend the length. You can purchase a coupler at an electronics store that carries phone accessories. You will also need another phone cord, which can be a standard phone cord that you might already have in your home or office.

Other equipment that uses the same phone line as the HP Fax might be in use. Make sure extension phones (phones on the same phone line, but not connected to the HP Fax) or other equipment are not in use or off the hook. For example, you cannot use the HP Fax for faxing if an

Solve fax problems

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