Chapter 6
(continued)
Problem | Possible solution | More information |
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| Check the media | Make sure you select the correct quality settings for |
| settings | the media loaded in the tray. |
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| Make sure the page settings match the page size of |
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| media loaded in the tray. |
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| More than one page is | For more information on |
| being picked | |
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| Check the print | Make sure the print cartridges are not low on ink. For |
| cartridges | more information, see Work with print cartridges. |
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Poor print quality and unexpected printouts
Problem | Possible solution | More information | |
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Poor quality | Check the print | Make sure the correct print cartridges are installed | |
printouts | cartridges | and the print cartridges are not low on ink. For more | |
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| information, see Configure and manage and Print | |
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| Check the media | The media might not meet | |
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| specifications (for example, the media is too moist or | |
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| too rough). See Select print media for more | |
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| information. | |
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| Check the type of | Make sure the HP Fax supports the type of media you | |
| media loaded in the HP | have loaded. For more information, see Understand | |
| Fax | ||
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| Align the print | Align the print cartridges. For more information, see | |
| cartridges | ||
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Printout shows | Check the print | Make sure print cartridges have not been tampered | |
bleeding | cartridges | with. Refilling processes and the use of incompatible | |
colors |
| inks can disrupt the intricate printing system and result | |
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| in reduced print quality and damage to the HP Fax. | |
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| HP does not guarantee or support refilled print | |
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| cartridges. For ordering information, see Print | |
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| Check the type of | For more information, see Select print media. | |
| media loaded in the HP |
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| Fax. |
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Lines or dots | Check the print | Make sure the print cartridges are not low on ink. For | |
are missing | cartridges | more information, see Work with print cartridges. | |
from text or |
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Clean the print | For more information, see Work with print cartridges. | ||
graphics | |||
| cartridges |
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62 Maintain and troubleshoot