HP 3180 Fax Solve paper-feedproblems, Solve copy problems

Solve paper-feed problems

Problem	Possible solution

Media is not supported for the HP Fax	Use only media that is supported for the HP Fax. For more
	information, see Understand specifications for supported
	media.

Media is not picked up from the tray	• Make sure media is loaded in the tray. For more
	information, see Load full-size paper. Fan the media
	before loading.
	• Make sure the paper guides are set to the correct
	markings in the tray for the media size you are
	loading. Also make sure the guides are snug, but not
	tight, against the stack.
	• Make sure media in the tray is not curled. Uncurl
	paper by bending it in the opposite direction of the
	curl.

Media is not coming out correctly	• Make sure the output tray extension is extended;
	otherwise, printed pages may fall off the HP Fax.
	• Remove excess media from the output tray. There is
	a limit to the number of sheets the tray can hold.
Pages are skewing	• Make sure the media loaded in the tray is aligned to
	the paper guides. If needed, pull out the tray from the
	HP Fax and reload the media properly, making sure
	that the paper guides are properly aligned.
	• Load media into the HP Fax only when it is not
	printing.
Multiple pages are being picked up	• Fan the media before loading.
	• Make sure the paper guides are set to the correct
	markings in the tray for the media size you are
	loading. Also make sure the guides are snug, but not
	tight, against the stack.
	• Make sure the tray is not overloaded with paper.
	• Use HP media for optimum performance and
	efficiency.

Solve copy problems

	Problem	Possible solution	More information

	No copy came	Check the power	Make sure that the power cord is securely connected.
	out
	out	Check the status of the	The device might be jammed. Check for jams. See
		Check the status of the	The device might be jammed. Check for jams. See
		device	Clear paper jams.

		Check the trays	Make sure that media is loaded. See Load full-size
			paper for more information.

	Copies are	Check the trays	If you are copying from the ADF, make sure that the
	blank		originals have been loaded correctly. For more
			information, see Load originals.

Solve copy problems

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Contents

Page Page Copyright information Hewlett-PackardCompany notices Safety information Page Contents Lighter / Darker Copy Configure and manage Maintain and troubleshoot HP supplies and fax specifications Support and warranty C Regulatory information Index 1 Get started Find other resources for the product Understand the HP Fax parts Front view Back view Control panel buttons and lights Load full-sizepaper To load full-sizepaper Load originals Change HP Fax settings Send a basic fax Set the answer mode Set up faxing for the HP Fax Set up faxing (parallel phone systems) Serial-typefax setup 2Use the HP Fax Control panel menus Use control panel menus Control-panelmessage types Text and symbols Type numbers and text on the control-panelkeypad Available symbols for dialing fax numbers Set up speed-dialentries Set up fax numbers as speed-dialentries or groups Print and view a list of speed-dialentries Select print media Tips for selecting and using print media Understand specifications for supported media Set minimum margins 3 Fax Send a fax Send a fax manually from a phone To initiate a fax manually from an external phone Send Fax Start To send a fax manually using the attached handset Send a fax using monitor dialing Send a fax from memory Schedule a fax to send later Send a fax to multiple recipients Send a color original or image/embedded picture fax Change the fax resolution and Lighter/Darker settings To change the resolution from the control panel Change the Lighter / Darker setting To change the Lighter / Darker setting from the control panel Set new default settings To set new default settings from the control panel Receive a fax Receive a fax manually Set up backup fax reception Reprint received faxes from memory Poll to receive a fax Forward faxes to another number Set the paper size for received faxes Set automatic reduction for incoming faxes Block junk fax numbers Page Change fax settings Configure the fax header Set the number of rings before answering Change the answer ring pattern for distinctive ring Set the fax error correction mode Set the dial type Set the redial options Set the fax speed Fax over the Internet Cancel a fax 4 Copy Make copies from the control panel Change the copy settings Set the number of copies Set the copy paper size Set the copy paper type Change copy speed or quality Resize an original to fit onto letter or A4 paper Copy a legal-sizedocument onto letter paper Adjust the lightness and darkness of your copy Enhance blurred areas of your copy Enhance light areas of your copy Cancel a copy job 5 Configure and manage Manage the HP Fax Use reports Print fax confirmation reports Print fax error reports Print and view the fax log Test fax setup The fax test failed Contact HP The "Fax Hardware Test" failed Solution: The "Fax Connected to Active Telephone Wall Jack" test failed The "Phone Cord Connected to Correct Port on Fax" test failed The "Using Correct Type of Phone Cord with Fax" test failed The "Dial Tone Detection" test failed Dial Tone Detection Test The "Fax Line Condition" test failed Fax Line Condition Test 6Maintain and troubleshoot Work with print cartridges Print cartridges Handle the print cartridges Replace the print cartridges To replace the print cartridges Page Align the print cartridges Clean the print cartridges Clean the print cartridge contacts Clean the area around the ink nozzles Store print cartridges Clean the HP Fax Clean the glass strip Clean the white strip Clean the exterior Troubleshooting tips and resources Solve printing problems Poor print quality and unexpected printouts Solve paper-feedproblems Solve copy problems Copy Normal Best Solve fax problems Page Distinctive Ring Page Symbols Troubleshoot setup issues Clear paper jams Avoid paper jams AHP supplies and fax specifications Order printing supplies online Supplies Physical specifications Product features and capacities Memory specifications Print specifications Copy specifications Fax specifications Environmental specifications Electrical specifications Acoustic emission specifications (noise levels per ISO 7779) Page B Support and warranty Obtain electronic support Obtain HP telephone support Prepare the HP Fax for shipment Pack the HP Fax Warranty C Regulatory information FCC statement Noise emission statement for Germany Notice to users of the U.S. telephone network: FCC requirements Notice to users of the Canadian telephone network Notice to users in the European Economic Area Regulatory model number Environmental product stewardship program Page Page Declaration of conformity Index