7.2 Wall Mount Bracket

A special wall mount bracket is available for this UPS. See your dealer or call the number at the front of this manual for more information.

8. Troubleshooting

Problem

Possible Cause

Solution

 

 

 

 

On/off/test button not

Press the on/off/test button to power the UPS

 

pushed.

and the load

 

UPS input circuit breaker

Reduce the load on the UPS by unplugging

 

equipment and reset the circuit breaker by

UPS will not turn on.

tripped.

pressing the plunger back in.

 

 

 

 

 

 

 

Check the AC power supply to the UPS with a

 

Very low or no utility voltage.

table lamp. If very dim or off, have the utility

 

 

voltage checked.

 

 

Disconnect the computer interface or accessory.

UPS will not turn on or off.

Computer interface or

If the UPS now works normally, check the

accessory problem.

interface cable, the attached computer, and the

 

 

 

accessory.

 

 

 

UPS operates on-battery even

UPS's input circuit breaker

Reduce the load on the UPS by unplugging

though normal line voltage is

equipment and reset the circuit breaker by

thought to exist.

tripped.

pushing the plunger back in.

 

 

 

 

UPS beeps occasionally.

Normal UPS operation.

None. The UPS is protecting the load.

 

 

 

 

 

Charge the battery. The UPS's batteries require

 

 

recharging after an extended outage. Batteries age

 

The UPS's battery is weak due

faster when put into service often and when

 

operated at elevated temperatures. If the battery

UPS does not provide

to recent outage or is near the

is near the end of its service life, consider

end of its service life.

expected back up time.

replacing the battery even if the replace battery

 

 

 

indicator is not yet lit.

 

 

 

 

The UPS is overloaded.

Unplug less needed equipment, such as printers.

 

 

 

 

 

Front panel indicators flash

The UPS has been shut down

None. The UPS will restart automatically when

utility power returns.

sequentially.

by the UPS interface kit.

 

 

 

 

All indicators are illuminated

 

Do not attempt to use the UPS. Turn the UPS

and the UPS emits a constant

Internal UPS fault.

off and have it serviced immediately.

tone.

 

 

 

 

 

The UPS operates normally,

Building wiring error such as

Have a qualified electrician correct the building

but the site wiring fault

missing ground or hot to

wiring.

indicator is lit.

neutral wire reversal.

 

 

 

 

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