Transparencies or glossy paper will not feed

Cause

Solution

 

 

The correct media type is not specified in your

Verify that the correct media type is selected in

software or printer driver.

your software or printer driver.

 

 

The input tray is overfilled.

Remove excess media from the input tray.

 

Do not load more than 50 transparencies in

 

any tray.

 

 

Media in another input tray is the same size as

Make sure that the input tray containing the

the transparencies and the printer is defaulting

transparencies or glossy paper is selected in

to the other tray.

your software application or printer driver. Use

 

the printer control panel to configure the tray to

 

the media type loaded.

 

 

Envelopes jam or will not feed in the printer

Cause

Solution

 

 

Envelopes are loaded in an unsupported tray.

Load envelopes into Tray 1.

Envelopes should only be printed from Tray 1.

 

 

 

Envelopes are curled or damaged.

Try using different envelopes.

 

 

Envelopes are sealing because the moisture

Try using different envelopes.

content is too high.

 

 

 

Envelope orientation is incorrect.

Verify that the envelope is loaded correctly.

 

See the section on loading envelopes in

 

chapter 3.

 

 

The envelopes being used are not supported

See the section on supported media weights

by this printer.

and sizes in chapter 3 or the HP LaserJet

 

Printer Family Paper Specification Guide.

 

 

148 Solving Problems with the Printer

EN

Page 148
Image 148
HP 4500 N manual Transparencies or glossy paper will not feed, Envelopes jam or will not feed in the printer