Printer is on, but is not receiving data

Cause

Solution

 

 

The printer’s READY indicator light is not lit.

Press GO to return the printer to the READY

 

state.

 

 

The top cover is not closed properly.

Close the top cover firmly.

 

 

A printer message other than READY appears

See chapter 8 for troubleshooting information.

on the printer control panel.

 

 

 

The interface cable is not correct for this

Select the correct interface cable for your

configuration.

configuration. See the chapter on printer

 

interfaces for more information.

 

 

The interface cable is not securely connected

Disconnect and reconnect the interface cable.

to both the printer and the computer.

 

 

 

The printer is not configured correctly.

See chapter 6 for configuration information.

 

 

The interface configurations on the printer’s

Configure the printer to match your computer

configuration page do not match the

configuration.

configurations on the host computer.

 

 

 

Your computer is not working properly.

Try using an application that you know works

 

properly to check your computer, or, in DOS,

 

type Dir > Prn at the DOS prompt.

 

 

The computer port that the printer is

Run another peripheral connected to this port

connected to is not configured or is not

to check the port operation.

working properly.

 

 

 

The printer has not been correctly named for

Use the appropriate utility to name the printer

your network or Macintosh computer.

on the network. For Macintosh computers,

 

name the printer from within the Chooser

 

menu.

 

 

EN

Chapter 9 151

Page 151
Image 151
HP 4500 N manual Printer is on, but is not receiving data