9 Solving Problems with the Printer

Overview

This chapter provides information on solving and preventing printer problems such as paper jams and image defects. The chapter includes the following sections:

Basic Troubleshooting Checklist

Paper Jam Locations

Paper Jam Recovery

Common Causes of Paper Jams

Paper Jam Messages

Clearing Paper Jams

Media-Handling Problems

Printer Response Problems

Printer Control Panel Problems

Solving Print Quality Problems

Color Printing Problems

Incorrect Printer Output

Software Application Problems

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HP 4500 N manual Solving Problems with the Printer