Troubleshooting

Hardware Diagnostic Tests

Testing Switch-to-Device Network Communications

You can perform the following communication tests to verify the network is operating correctly between the switch and any connected device that can respond correctly to the communication test.

Link Test -- a physical layer test that sends IEEE 802.2 test packets to any device identified by its MAC address.

Ping Test -- a network layer test used on IP networks that sends test packets to any device identified by its IP address.

These tests can be performed through the switch console interface from a terminal connected to the switch or through a Telnet connection, or from the switch’s web browser interface. For more information, see the Management and Configuration Guide, which is on the Documentation CD-ROM that came with your switch.

These tests can also be performed from an SNMP network management station running a program that can manage the switch, for example, ProCurve Manager.

Testing End-to-End Network Communications

Both the switch and the cabling can be tested by running an end-to-end communications test -- a test that sends known data from one network device to another through the switch. For example, if you have two PCs on the network that have LAN adapters between which you can run a link-level test or Ping test through the switch, you can use this test to verify that the entire communication path between the two PCs is functioning correctly. See your LAN adapter documentation for more information on running a link test or Ping test.

Troubleshooting

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