Troubleshooting information

Chapter 16

HP Instant Share Error Report messages

If you encounter a problem while sending images to a destination, an HP Instant Share Error Report prints on your HP all-in-one. Use this section to solve possible file problems shown on the Error Report.

Unsupported file format

Solution

One of the files sent to the HP Instant Share service is not one of the supported file types.

➔Convert the file to a JPEG and try the task again.

Corrupted file

Solution

The file you sent is corrupted.

➔Replace the file and try again. For example, retake the digital photo or regenerate the image.

Exceeds supported file size

Solution

One of the files sent to the HP Instant Share service exceeds the server's file size limit.

➔Rework the image so that it is below 5 MB in size, and then try sending it again.

Photo memory card troubleshooting

The following troubleshooting tips relate only to Macintosh users of iPhoto.

You insert a memory card into a networked HP all-in-one, but iPhoto does not see it.

Solution

A memory card must appear on the desktop for iPhoto to find it, but a memory card inserted in a networked HP all-in-one does not automatically mount on the desktop. If you simply launch iPhoto from its folder or by double-clicking an alias, the application cannot see the inserted, but unmounted memory card. Instead start the HP Director and choose iPhoto from More Applications. When you start iPhoto from within the HP Director in this way, the application sees and mounts the memory card automatically.

You have video clips on a memory card, but they do not appear in iPhoto after you import the memory card’s contents.

Solution

iPhoto handles still photos only. To manage both video clips and still images, use Unload Images from the HP Director instead.

204

HP Officejet 7300/7400 series all-in-one

Page 206 Page 208
Page 207
Image 207
HP 7310, 7410 Photo memory card troubleshooting, HP Instant Share Error Report messages, Unsupported file format Solution
Page 206 Page 208

7310, 7410, 7410xi, 7310xi specifications

The HP 7310xi, 2613, 2610, and 2610xi are part of HP's versatile lineup of all-in-one printers designed to cater to diverse printing needs in both office and home environments. These models combine functionality with advanced technology to deliver high-quality outputs, making them ideal choices for users looking for reliability and innovation in printing solutions.

The HP 7310xi is an all-in-one printer that excels in versatility and functionality. It features print, scan, copy, and fax capabilities, addressing a wide range of document handling requirements. The printer supports a variety of media sizes, making it suitable for everything from standard letter-sized documents to larger presentations. One of its standout features is the support for wireless connectivity, allowing users to print from multiple devices without the hassle of cables. The HP 7310xi also benefits from HP's Smart Web Printing technology, which optimizes web pages for printing, reducing waste and ensuring that every relevant detail is captured.

The HP 2613 and 2610 models focus primarily on providing exceptional print quality with efficient performance. With a resolution of up to 4800 x 1200 optimized dpi, these printers deliver sharp text and vivid imagery, great for both business documents and colorful graphics. These devices support a range of paper types and sizes, ensuring flexibility for users. Moreover, its easy-to-use interface makes navigation seamless, making it an excellent choice for everyday printing tasks.

The HP 2610xi model is an enhancement over the standard 2610, offering additional features like a built-in card reader for direct photo printing and enhanced scanning capabilities. This model is known for its compact design, which saves space while still delivering powerful performance. Finally, all these models emphasize energy efficiency, with features that reduce power consumption, aligning with eco-friendly initiatives.

Overall, the HP 7310xi, 2613, 2610, and 2610xi showcase HP's commitment to delivering multifunctional printers that combine high-performance features, ease of use, and technology designed for today’s fast-paced environment. Whether it's for high-volume office printing or creative projects at home, these models provide reliability and stunning results, making them valuable assets for any user. With their combined capabilities, users can streamline their printing processes, ultimately enhancing productivity and satisfaction.
Top Page Image Contents