Solution

HP Instant Share cannot be set up on your HP all-in-one. The HP Instant Share feature is not installed.

To enable the HP Instant Share feature, insert the installation CD that came with your product and select Typical (Recommended).

If you need an installation CD for an HP Officejet 7300 series all-in-one, you can order one from www.hp.com/support.

If you need an installation CD for an HP Officejet 7400 series all-in-one, you can order one from www.hp.com/support.

Note If your system does not meet the system requirements for a Typical software installation, you will not be able to install and use HP Instant Share.

You need to install device software

Solution

You have not installed the HP all-in-one software.

To install the HP all-in-one software, insert the installation CD that came with your product and select Typical (Recommended).

If you need an installation CD for an HP Officejet 7300 series all-in-one, you can order one from www.hp.com/support.

If you need an installation CD for an HP Officejet 7400 series all-in-one, you can order one from www.hp.com/support.

(HP Instant Share) Not Set Up

Solution

You have pressed the HP Instant Share button and your HP all-in-one is not registered with HP Instant Share.

1Press 1 to select Yes, set up HP Instant Share for easy photo sharing. The HP Instant Share Setup Wizard opens in a browser on your computer.

2Follow the onscreen instructions to obtain an HP Passport account and set up your HP all-in-one for HP Instant Share.

HP Instant Share is not set up or network is not available

Solution

You have not set up HP Instant Share on your device.

1Press HP Instant Share on the control panel of your HP all-in-one.

2Press 1 to select Yes, set up HP Instant Share for easy photo sharing. The HP Instant Share Setup Wizard opens in a browser on your computer.

3Follow the onscreen instructions to obtain an HP Passport account and set up your HP all-in-one for HP Instant Share.

Solution

The network is not available.

For detailed information, see the Network Guide that came with your HP all- in-one.

information Troubleshooting

User Guide

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