17 Get HP support

Hewlett-Packard provides Internet and phone support for your HP all-in-one.

This chapter provides information on how to get support from the Internet, contact HP customer support, access your serial number and service ID, call in North America during warranty, call HP Japan customer support, call HP Korea customer support, call elsewhere in the world, call Australia post-warranty, and prepare your HP all-in-one for shipment.

If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product, you can contact one of the HP support services listed in the following pages. Some support services are available only in the U.S. and Canada, while others are available in many countries/regions worldwide. If a support service number is not listed for your country/ region, contact your nearest authorized HP dealer for help.

Get support and other information from the Internet

If you have Internet access, you can get help from the following HP website:

www.hp.com/support

This website offers technical support, drivers, supplies, and ordering information.

HP customer support

Software programs from other companies might be included with your HP all-in-one. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company.

If you need to contact HP Customer Support, do the following before you call.

1Make sure that:

a Your HP all-in-one is plugged in and turned on.

b The specified print cartridges are installed correctly.

c The recommended paper is properly loaded in the input tray.

2Reset your HP all-in-one:

a Turn off the HP all-in-one by pressing the On button.

b Unplug the power cord from the back of the HP all-in-one. c Plug the power cord back into the HP all-in-one.

d Turn on the HP all-in-one by pressing the On button.

3For more information, go to www.hp.com/support.

This website offers technical support, drivers, supplies, and ordering information.

4If you are still experiencing problems and need to speak with an HP Customer Support Representative, do the following:

a Have the specific name of your HP all-in-one, as it appears on the control panel, available.

b Print a self-test report. For information on printing a self-test report, see Print a self-test report.

c Make a color copy to have available as a sample printout. d Be prepared to describe your problem in detail.

e Have your serial number and service ID ready. For information on how to access your serial number and service ID, see Access your serial number and service ID.

5Call HP Customer Support. Be near your HP all-in-one when you call.

Access your serial number and service ID

You can access important information by using the Information Menu of your HP all-in-one.

Get HP support

User Guide

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HP 7310xi, 7410xi manual Get HP support, Get support and other information from the Internet
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7310, 7410, 7410xi, 7310xi specifications

The HP 7310xi, 2613, 2610, and 2610xi are part of HP's versatile lineup of all-in-one printers designed to cater to diverse printing needs in both office and home environments. These models combine functionality with advanced technology to deliver high-quality outputs, making them ideal choices for users looking for reliability and innovation in printing solutions.

The HP 7310xi is an all-in-one printer that excels in versatility and functionality. It features print, scan, copy, and fax capabilities, addressing a wide range of document handling requirements. The printer supports a variety of media sizes, making it suitable for everything from standard letter-sized documents to larger presentations. One of its standout features is the support for wireless connectivity, allowing users to print from multiple devices without the hassle of cables. The HP 7310xi also benefits from HP's Smart Web Printing technology, which optimizes web pages for printing, reducing waste and ensuring that every relevant detail is captured.

The HP 2613 and 2610 models focus primarily on providing exceptional print quality with efficient performance. With a resolution of up to 4800 x 1200 optimized dpi, these printers deliver sharp text and vivid imagery, great for both business documents and colorful graphics. These devices support a range of paper types and sizes, ensuring flexibility for users. Moreover, its easy-to-use interface makes navigation seamless, making it an excellent choice for everyday printing tasks.

The HP 2610xi model is an enhancement over the standard 2610, offering additional features like a built-in card reader for direct photo printing and enhanced scanning capabilities. This model is known for its compact design, which saves space while still delivering powerful performance. Finally, all these models emphasize energy efficiency, with features that reduce power consumption, aligning with eco-friendly initiatives.

Overall, the HP 7310xi, 2613, 2610, and 2610xi showcase HP's commitment to delivering multifunctional printers that combine high-performance features, ease of use, and technology designed for today’s fast-paced environment. Whether it's for high-volume office printing or creative projects at home, these models provide reliability and stunning results, making them valuable assets for any user. With their combined capabilities, users can streamline their printing processes, ultimately enhancing productivity and satisfaction.
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