Chapter 8 Troubleshooting 143

 

 

 

Problem

Diagnosis / Remedy

 

 

 

HP Jornada locks up

HP Jornada is locked up. Connect to AC

when running

power, and perform a soft reset. (See the

applications.

Resetting section in this chapter.)

 

Note: Check battery power regularly to

 

ensure that the main battery is not

 

running low on power.

HP Jornada does not turn on or display appears to be off, even though power is on.

The display contrast is too light. Press to increase contrast. (For more information, see the Setting up your HP Jornada section in chapter 2.)

 

HP Jornada

There is insufficient program memory or

 

 

runs very slowly.

the memory needs to be refreshed.

 

 

 

To increase program memory

 

 

 

1.

Delete any unnecessary files.

 

 

 

2.

Close all applications.

 

 

 

3.

On the Start menu, point to

 

 

 

 

Settings, and then click Control Panel.

 

 

 

 

Double-click the System icon.

 

 

 

4.

On the Memory tab, adjust the

 

 

 

 

memory slider to increase the amount

 

 

 

 

of program memory.

 

 

 

To refresh the memory

 

 

 

1.

Save your data.

 

 

 

2.

Close all applications.

 

 

 

3.

Perform a soft reset. (See the Resetting

 

 

 

 

section in this chapter.)

 

 

 

 

 

 

Insufficient

HP Jornada has run out of program

 

 

memory error

memory for the application.

 

 

occurs when

To increase program memory

 

 

running an

1.

Delete any unnecessary files.

 

 

application.

2.

Close all applications.

 

 

 

3.

On the Start menu, point to Settings,

 

 

 

 

and then click Control Panel.

 

 

 

 

Double-click the System icon.

 

 

 

4.

On the Memory tab, adjust the

 

 

 

 

memory slider to increase the amount

 

 

 

 

of program memory.

 

 

 

 

 

 

 

 

 

 

 

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