144 HP Jornada H/PC User’s Guide

Problem

Diagnosis / Remedy

HP Jornada does

PC Card is not inserted properly or

not detect PC Card.

drivers are not installed on your

 

HP Jornada. Remove and re-insert the

 

PC Card correctly. If this does not fix the

 

problem, check the documentation for the

 

PC Card for information on installing

 

drivers on the HP Jornada.

 

(For more information about compatible

 

PC Cards, see the HP Jornada

 

Accessories page at www.hp.com/handheld.)

 

 

HP Jornada will not

The sync cable is not connected properly to

establish a

the PC or the HP Jornada or communications

connection with a

are not configured correctly. Reconnect

desktop PC.

the cable correctly or see Windows CE

 

Services Help for more information.

 

 

Web pages are not displayed according to the options you set in Pocket Internet Explorer

If you set up the Web service using HP dialup, the options you set in HP dialup determine the way Web pages are displayed. Options you change in Pocket Internet Explorer affect only the current Web session; these changes are not saved.

Pressing the Pocket Internet Explorer hot key does not launch the program

My Handheld PC or Windows Explorer may be open. Pressing the Pocket Internet Explorer hot key will switch between any open folders (e.g., Control Panel, My Documents, or My Handheld PC) and Pocket Internet Explorer. This is the correct behavior.

Sending and receiving

The HP Jornada cannot send files to or

files via infrared does

receive files from a Windows CE 1.0 device

not work

via infrared. Windows CE 1.0 does not

 

support the FastIR file transfer protocol used

 

by your HP Jornada.

 

 

Unable to dial out

In certain countries you may have to clear

using the modem

the Wait for dial tone before dialing check box.

 

See the Troubleshooting problems with remote

 

connections section in chapter 8 of the User’s

 

Guide.

 

 

Chapter8.p65 0108

144

2/4/99, 4:14 PM