Have this information available when you contact technical support. The service tag label is affixed to the bottom of the computer.

Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom of the computer.

Regulatory label—Provides regulatory information about the computer. The regulatory label is affixed inside the battery bay.

Modem approval label—Provides regulatory information about the modem and lists the agency approval markings required by some of the countries or regions in which the modem has been approved for use. You may need this information when traveling internationally. The modem approval label is affixed inside the battery bay.

Wireless certification label(s) (select models only)—Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use. An optional device may be a wireless local area network (WLAN) device, the HP Mobile Broadband Module (select models only), or an optional Bluetooth® device. If your computer model includes one or more wireless devices, one or more certification labels are included with your computer. You may need this information when traveling internationally. Wireless certification labels are affixed to the bottom of the computer and/or inside the battery bay.

SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated Circuit Card Identifier) of your SIM. This label is affixed to the outside packaging of the SIM (select models only) included in the box with the computer.

HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of your HP Mobile Broadband Module. This label is affixed to the bottom of the computer.

Identifying the labels 13