Computer does not detect the optical drive | HP 8440P manual

3.Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.

4.Close the disc tray and place the disc in a protective case.

The computer does not detect the optical drive

If Windows does not detect an attached device, the device driver software may be missing or corrupted. If you suspect that the DVD/CD-ROM drive is not being detected, verify that the optical drive is listed in the Device Manager utility.

1.Remove any discs from the optical drive.

2.Select Start > Control Panel > System and Security > Device Manager.

3.In the Device Manager window, click the plus sign (+) next to Disc Drives or DVD/CD-ROM drives, unless a minus sign (-) is already showing. Look for an optical drive listing.

4.Right-click the optical device listing to perform the following tasks:

●Update driver software

●Disable

●Uninstall

●Scan for hardware changes. Windows scans your system for installed hardware and installs any required drivers.

●Click Properties to see if the device is working properly.

◦The Properties window provides details about the device to help you troubleshoot issues.

◦Click the Driver tab to update, disable, or uninstall drivers for this device.

Optical drive (select models only) 53

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HP 8440P manual Computer does not detect the optical drive

Contents

HP EliteBook Product notice Safety warning notice Iv Safety warning notice Table of contents Pointing devices and keyboard Adjusting the volume Power management Drives Security 151 Xii Identifying hardware FeaturesTop components Pointing devices Component Description Lights Rapidly Panel System and Security Power Options Buttons, switches, and fingerprint reader Keys Fn key Front components Right-side components Rear components Left-side components Bottom components Display components Wireless antennas select models only Additional hardware components Identifying the labelsPage Using wireless devices select models only Wireless, modem, and local area network Using the wireless button Identifying wireless and network iconsUsing the wireless controls Using HP Connection Manager select models only Using Wireless Assistant software select models only Using operating system controls Protecting your Wlan Using a Wlan device select models onlySetting up a Wlan Use a wireless transmitter with built-in security Connecting to a Wlan Roaming to another network Inserting a SIM select models only Using HP Mobile Broadband select models only Removing a SIM select models only Page Bluetooth and Internet Connection Sharing ICS Using a Bluetooth wireless device select models only Cannot create a Wlan connection Troubleshooting wireless connection problems Current network security codes are unavailable Cannot connect to a preferred networkNetwork icon is not displayed Wlan connection is very weak Cannot connect to the wireless router Connecting a modem cable purchased separately Using the modem select models only Viewing the current location selection Selecting a location settingAdding new locations when traveling Select Start Devices and Printers Solving travel connection problems Click Properties Connecting to a local area network LAN Pointing devices and keyboard Using pointing devicesUsing the keyboard Initiating Sleep Displaying system information Viewing battery charge information Switching the screen imageDecreasing screen brightness Increasing screen brightness Using keypads Using HP QuickLook Using an optional external numeric keypad Using the embedded numeric keypadSwitching key functions on the embedded numeric keypad Enabling and disabling the embedded numeric keypad Cleaning the TouchPad, keyboard, and vents Multimedia Multimedia featuresAdjusting the volume Click Customize notification icons Multimedia software Installing multimedia software from a disc Accessing your preinstalled multimedia software Checking your audio functions Connecting external audio devicesAudio Page Using the external monitor port Connecting an external monitor or projectorUsing the DisplayPort VideoPage Identifying the optical drive Using optical discs CDs, DVDs, and BDsOptical drive select models only CD-R discs Selecting the right disc CDs, DVDs, and BDsCD-RW discs DVD±R discs DVD±RW discs Playing a CD, DVD, or BDLightScribe DVD+R discs Blu-ray Discs BDs Changing DVD region settings Configuring AutoPlay Copying a CD, DVD, or BD Observing the copyright warning Removing an optical disc CD, DVD, or BD Creating burning a CD, DVD, or BD Troubleshooting Computer does not detect the optical drive Disc does not play automatically Disc does not play Movie is not visible on an external display Movie stops, skips, or plays erratically Obtaining the latest HP device drivers Device driver must be reinstalled Webcam select models only Adjusting webcam properties Capturing business card images Page Setting power options Power managementUsing power-saving states Initiating and exiting Sleep Initiating and exiting Hibernation Using the battery meterUsing power plans Viewing the current power plan Setting password protection on wakeupSelecting a different power plan Customizing power plans Starting Power Assistant Using Power Assistant select models onlyUsing external AC power Connecting the AC adapter Using battery power Using Battery Check Finding battery information in Help and SupportDisplaying the remaining battery charge Inserting or removing the battery Charging a battery Managing low battery levels Maximizing battery discharge time Resolving a low battery level Identifying low battery levels Disable Hibernation and Sleep Calibrating a batteryFully charge the battery Reenable Hibernation and Sleep Discharge the batteryFully recharge the battery Storing a battery Conserving battery powerDisposing of a used battery Replacing the battery Power management Shutting down the computer Testing an AC adapterPage Handling drives Identifying installed drivesDrives Page Improving hard drive performance Using Disk DefragmenterUsing Disk Cleanup Identifying HP 3D DriveGuard status Using HP 3D DriveGuard Using HP 3D DriveGuard software Replacing a hard drive in the hard drive bay Page Page Replacing a hard drive Replacing a drive in the upgrade bayRemoving the protective insert Page Page Replacing an optical drive Page Page External devices Using a USB deviceConnecting a USB device Removing a USB device Using USB legacy support Removing a 1394 device Using a 1394 deviceConnecting a 1394 device Page Using optional external devices Using external drives Using a docking device Inserting a digital card Using SD Card Reader cardsExternal media cards Configuring an ExpressCard Using ExpressCards select models onlyRemoving a digital card Inserting an ExpressCard Removing an ExpressCard Using smart cards select models only Removing a smart card Inserting a smart card Memory modules Page Page Page Upgrading a memory module in the primary memory module slot Page Page Page Protecting the computer Security Setting passwords in Computer Setup Using passwordsSetting passwords in Windows Managing a Bios administrator password Bios administrator password Entering a Bios administrator password Using Computer Setup DriveLock Entering a DriveLock password Setting a DriveLock password Removing DriveLock protection Changing a DriveLock password Removing Automatic DriveLock protection Using Computer Setup Auto DriveLockEntering an Automatic DriveLock password Securing system devices Using Computer Setup security featuresViewing Computer Setup System Information Using Computer Setup System IDs Using antivirus software Using firewall software Installing critical updates Using HP ProtectTools Security Manager select models only Installing a security cable Software updates Updating software Downloading a Bios update Updating the BiosDetermining the Bios version Page Click Download Updating programs and drivers Using SoftPaq Download Manager Backup and recovery Backing up your information Select Start All Programs Maintenance Backup and Restore Backup and recovery Using the Windows recovery tools Performing a recovery Using a Windows 7 operating system DVD purchased separately Using f11 recovery tools Select Repair your computer Starting Computer Setup Computer SetupUsing Computer Setup Navigating and selecting in Computer Setup Restoring factory settings in Computer Setup Computer Setup menus Security menu File menu User Management requires a Bios administrator password System Configuration menu USB port to the computer Enable/disable Preboot Authentication on HP QuickLook Ansi MultiBoot About the boot device order Enabling boot devices in Computer Setup Considering boot order changes Setting a new boot order in Computer Setup Choosing MultiBoot preferences Entering MultiBoot Express preferences Dynamically choosing a boot deviceSetting a MultiBoot Express prompt Management and printing Configuring and deploying a software image Using Client Management SolutionsManaging and updating software HP Client Automation select models only HP SSM System Software Manager Using the HP Universal Print Driver Index Symbols/Numerics DVD-ROM Jacks Ssid Wireless Assistant