Troubleshooting | HP 920 instruction

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HP 920 manual troubleshooting

Contents

user’s guide hp Jornada 920 series wireless digital assistant copyright contents display problems 6 troubleshootingresetting your hp Jornada basic problems 1 introduction using this guide welcomewhat’s in the box where to find information For information onSee this source GSM service or service getting to know your hp Jornada programshp applications 1 For more information, see the hp Jornada Accessory Guide microsoft pocket pc software third-party software 4. Antenna. Lift the antenna if necessary to improve phone reception hardware features 10 hp Jornada 920 series wireless digital assistant user’s guide End button Send button volume/scroll control record buttonhp hot keys inbox hot key hp home menu hot keycontacts hot key calendar hot key power button removing and replacing the auto covernavigation pad and action button chapter 1 introduction do not extend the antenna beyond 90 degrees caring for your hp Jornada using your hp Jornada for the first time 2. Install the removable battery 3. Connect to ac power. Connect the ac adapter to a wall socket, and then connect the other end to the dc jack on your hp Jornada batteries managing power Meaning battery status messages and warningscharging the batteries Message ac power turning your hp Jornada on and offturning on the pda turning off the pda turning on phone functionsturning off the phone To check battery power managing power setting power preferences Set options for battery power or ac power power management tips26 hp Jornada 920 series wireless digital assistant user’s guide Tap to switch to Display or Alert profiles always use ac power when connecting your hp Jornada to your desktop PC. Note that your hp Jornada will not auto-suspend while it is connected Page 2 phone functions setting up an account with a GSM/GPRS service provider installing the sim cardgetting started with phone functions To turn off the phone turning the phone on and offTo remove or replace the SIM card To turn on the phone functions phone display and status icons IconMeaning Icon Meaning using the phone making a call 5. Use the volume/scroll control to adjust the headset volume using fonix voice dial To place a call by a number 38 hp Jornada 920 series wireless digital assistant user’s guide Say “quit” or “cancel.” Say “update contacts.” To use deferred answering answering an incoming calldeferred answering and local voice mail To answer an incoming call To activate local voice mail 3. On the Answer tab, under Deferred Answering, tap the3. On the Answer tab, under play this greeting, tap the To use a custom message using hp dialer phone tips and advanced features dialing from Pocket Outlook managing phone numbers managing calls using the call log using speed dial changing services settings change phone settings adjust network settings locking your hp Jornada remotely personalize the phone display Page 3 getting connected connecting to your desktop pc Microsoft ActiveSyncsynchronizing data 2. On the Start menu, tap ActiveSync 3. Tap to begin synchronization on your hp Jornada synchronizing from a remote location on your desktop PC copying files between your hp Jornada and your desktop pc backing up data with activesync connecting your hp Jornada connecting by usb cradle 2. Connect the cable from the cradle to a USB port on your desktop PC connecting by infrared getting started with wireless data functions 3. Next to Message reception, select On receiving cbsms messages 3. Select the Activate Channel check box connecting using the integrated GSM modem connecting to the internet or to a network To configure your GSM connection CSD configuring a GSM data connection circuit-switched data 10. Tap Finish dialing a GSM connectionclosing a GSM connection 6. In the Select a modem list, tap Cellular Line configuring a GPRS connection connecting using GPRS 10. Tap Finish GPRS authentication get help on connectingconnecting to the GPRS network browsing the web or a corporate intranet using microsoft pocket internet explorer To view mobile favorites and channels 70 hp Jornada 920 series wireless digital assistant user’s guide1. Tap the Favorites button to display your list of favorites 2. In the list, tap the page you want to view 2. To connect and start browsing, do one of the following the mobile favorites folder favorite linksmobile favorites conserving memory using avantgo channels synchronizing e-mail messages sending and receiving e-mail and sms messages connecting directly to an e-mail server using the message list chapter 3 getting connected 78 hp Jornada 920 series wireless digital assistant user’s guide composing messages 5. Tap Send when you’ve finished the message managing e-mail messages and folders 82 hp Jornada 920 series wireless digital assistant user’s guide hp MicroChaiVM using hp MicroChaiVM installing a MIDlet suite 3. In the menu bar of the Application Manager screen, tap Install To launch a MIDlet troubleshooting wireless download errors To delete a MIDlet suite To exit a MIDlet EzWAP To configure EzWAPTo start EzWAP 3. Tap the Connection tab to select your connection type Under Connection, select the dial-up connection to be used 90 hp Jornada 920 series wireless digital assistant user’s guide 4 getting started with pda functions using the stylus navigating in microsoft windows for pocket pcaligning the touch screen chapter 4 getting started with pda functions today screen 2. Tap the button that corresponds to the program or document switching programsTo start or switch programs using the hp home menu 1. Press the hp home menu hot key hp task switcher To start or switch programs using the Start menuTo switch between modes Press and hold the Inbox hot key navigation bar and command bar Input panel button 98 hp Jornada 920 series wireless digital assistant user’s guideThe Pocket PC Command bar New button Menu Buttons. names pop-up menus status icons alerts and notifications entering information entering text using the input panel block recognizer To type with the soft keyboard soft keyboardletter recognizer transcriber writing on the screen If you want to edit or format writing, you must select it first On the Tools menu, tap Recognize Some tips for getting good recognition are listed below write neatly To create a drawing drawing on the screen If you want to edit or format a drawing, you must select it first recording a message recording formats Indicates an embedded recording Tap to begin recordingTap to show or hide the Recording toolbar 1. On the Start menu, tap Settings, and then tap the Input icon Tap to select a prewritten message using my text To find a file finding and organizing information managing memory Tap to change folders Select the sort order for the listTap the folder name to open it Tap and hold to create a new folder To use the Memory control panel to stop programs 116 hp Jornada 920 series wireless digital assistant user’s guide compactflash memory cards backing up and restoring data using hp backup restoring data 6. Tap Restore Now7. Tap Back Up Now display profiles display and alert profiles the screen. If you are in a dark room, you can use the backlight to compensate for the low ambient light 122 hp Jornada 920 series wireless digital assistant user’s guide alert profiles adjusting other settings configuring hardware buttonsTo control the scroll speed hp home menu configuring menus To add a program to the Start menu start menuTo modify a button assignment To add a page to the hp home menu adding programs adding and removing programs removing programs To install a program using ActiveSync2. On the System tab, tap Remove Programs pda accessories hp accessoriescompactflash accessories 1. Remove the dummy card from the CompactFlash card slot Page 5 pda programs calendar scheduling appointments and meetings microsoft pocket outlook chapter 5 pda programs Tap to go to todayTap to create a new appointment To create an appointment using the summary screen creating meeting requests hp month view managing details by the month date calculation The resulting date is displayed as Date2 contacts tracking friends and colleagues To create a contact Tap to return to the contact list the contact is saved automaticallyScroll to see more fields 5. Tap OK to return to the contact list finding a contact 142 hp Jornada 920 series wireless digital assistant user’s guide View contact details Tap to view notesTap to change contact information Use Tasks to keep track of what you have to do tasks keeping a to-do list To create a task 144 hp Jornada 920 series wireless digital assistant user’s guide 6. Tap OK to return to the task list View task details Tap to show and hide additional summary informationView notes Tap to change task To create a note notes capturing thoughts and ideas To use Pocket Word microsoft pocket word tips for working in pocket word tips for working in pocket excel microsoft pocket excel To start Windows Media Player microsoft windows media player Indicates the progress of the current track Tap to adjust volume Tap to stop Tap to play or pauseTap to skip to the next song Tap to play a previous song streaming audio and video working with audio files on a compactflash card1. On the Start menu, tap Internet Explorer 2. Tap MSN Mobile getting ebooks for your hp Jornada microsoft reader reading a book using the library Tap to select a navigation option using reader features 156 hp Jornada 920 series wireless digital assistant user’s guide removing a book msn messenger setting up to use msn messenger 158 hp Jornada 920 series wireless digital assistant user’s guide working with contacts chatting with contacts hp image viewer browse mode recording sound files renaming, copying, deleting, and rotating images slideshow mode view mode sending images To send an image as an attachment to an e-mail messageTo send an image to another PDA by infrared To add a comment to a .jpg file adding comments to imagesTo send an image to an infrared-equipped printer or desktop PC To copy an image to a document To start CodeWallet Pro codewallet pro 6 troubleshooting To reset resetting your hp Jornada To restore the factory defaults restoring factory defaults that drain power quickly. Use external basic problemsPower is too low to run your hp Jornada You are using your hp Jornada in ways hp Jornada is locked up. Connect to ac Ring volume not set properly. The phoneAuto-suspend activated. To conserve hp Jornada is locked up. Connect to When you send SMS messages to contacts The device has been reset. After a resethp Jornada has run out of power. Charge There is not enough light to see the handheld devices may not run on your hp Jornada 920 series wireless digitalOnly PIM data can be migrated to hp Software that runs on previous hp able to dial out, but unable to make proper connection hp Jornada has run out of power. RestoreFactory default settings have been remote connections unable to use infrared transfer between windows- powered devices network connection problemsGPRS connection is unreliable 176 hp Jornada 920 series wireless digital assistant user’s guide cradle connection problems screen is blank display problems bad reception, or calls are dropped phone problemsdisplay is difficult to see in dark rooms screen is difficult to read cannot turn on phone, but can use pda functions sim card not detectedPage 7 support and service web site servicecustomer support contacting hewlett-packard worldwide Country/RegionTelephone chapter 7 support and service 184 hp Jornada 920 series wireless digital assistant user’s guide The information in this document and applicable conditions for hp phone support are subject to change without notice. Please check for the latest information and conditions on the Website indicated in this document Page warranty one year limited hardware warrantylimitation of warranty limitation of liability and remedies no warranty of data or backup files for consumers in australia for consumers in new zealandwarranty hp software product license agreement copies and adaptationsownership termination updates and upgradestransfer of rights in software sublicensing and distribution removable media if supplied hp software product limited warrantyninety-day limited software warranty U.S. government restricted rights notice of warranty claims limitation of warrantylimitation of liability and remedies 194 hp Jornada 920 series wireless digital assistant user’s guide glossary MIDlet. A Java application that conforms to the MIDP standard glossary Stylus. A pen-like utensil designed for navigating on a touch screen appendix phone safety drivingradio interference with electronic devices pacemakers hearing aidsother medical devices appendix phone safety operating environmentvehicles potentially explosive atmospheres emergency calls aircraftblasting areas index Page I,J,K Page notification icon, 99 notifications. See alerts Page U,V,W software, 189 WAV files 210 hp Jornada 920 series wireless digital assistant user’s guidevoice notes. See recording volume/scroll control, 12 warranty wireless data. See GSM or GPRS WMA files WMV files