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HP 920 manual Country/Region, Telephone, support and service

Models: 920

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chapter 7 support and service 183

chapter 7 support and service 183

		Country/Region	Telephone
		Algeria	213 (0)61 56 45 43

		Chile	56-800-360999

		China	86-(0)10-65645959

		Czech Republic	42 (0)2 61 30 7310

		Denmark	45 39 294099

		Egypt	02 532 5222

		Finland	358-(0)20347288

		France	0836696022
		France	(€ 0.34/min)
			(€ 0.34/min)

		Germany	49-(0)1-805258143

		Greece	30 10 6073603

		Hong Kong	852-300-28555

		Hungary	36 (0)1 382 1111

		India	91-11-6826035

		Indonesia	62-21-3503408

		Ireland	353-(0)1-6625525

		Israel	972 (0)9 9524848

		Italy	39 02 26410350

		Japan	81-0570-000511

		Korea
		Seoul	82-(0)2-32700700
		All other cities	82-080-9990700

		Malaysia	60-(0)3-2952566

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HP 920 manual Country/Region, Telephone, support and service

Contents

user’s guide hp Jornada 920 series wireless digital assistantcopyright contents display problems 6 troubleshootingresetting your hp Jornada basic problems1 introduction welcome using this guidewhat’s in the box For information on where to find informationSee this source GSM service or service programs getting to know your hp Jornadahp applications 1 For more information, see the hp Jornada Accessory Guide microsoft pocket pc software third-party software 4. Antenna. Lift the antenna if necessary to improve phone reception hardware features10 hp Jornada 920 series wireless digital assistant user’s guide End button Send buttonrecord button volume/scroll controlhp hot keys inbox hot key hp home menu hot keycontacts hot key calendar hot keyremoving and replacing the auto cover power buttonnavigation pad and action button chapter 1 introduction do not extend the antenna beyond 90 degrees caring for your hp Jornadausing your hp Jornada for the first time 2. Install the removable battery 3. Connect to ac power. Connect the ac adapter to a wall socket, and then connect the other end to the dc jack on your hp Jornada batteries managing powerMeaning battery status messages and warningscharging the batteries Messageturning your hp Jornada on and off ac powerturning on the pda turning on phone functions turning off the pdaturning off the phone To check battery power managing powersetting power preferences Set options for battery power or ac power power management tips26 hp Jornada 920 series wireless digital assistant user’s guide Tap to switch to Display or Alert profilesalways use ac power when connecting your hp Jornada to your desktop PC. Note that your hp Jornada will not auto-suspend while it is connected Page 2 phone functions installing the sim card setting up an account with a GSM/GPRS service providergetting started with phone functions To turn off the phone turning the phone on and offTo remove or replace the SIM card To turn on the phone functionsIcon phone display and status iconsMeaning Icon Meaning using the phone making a call 5. Use the volume/scroll control to adjust the headset volume using fonix voice dial To place a call by a number 38 hp Jornada 920 series wireless digital assistant user’s guideSay “quit” or “cancel.” Say “update contacts.”To use deferred answering answering an incoming calldeferred answering and local voice mail To answer an incoming callTo activate local voice mail 3. On the Answer tab, under Deferred Answering, tap the3. On the Answer tab, under play this greeting, tap the To use a custom messageusing hp dialer phone tips and advanced featuresdialing from Pocket Outlook managing phone numbersmanaging calls using the call log using speed dialchanging services settings change phone settings adjust network settings locking your hp Jornada remotely personalize the phone display Page 3 getting connected Microsoft ActiveSync connecting to your desktop pcsynchronizing data 2. On the Start menu, tap ActiveSync 3. Tap to begin synchronization on your hp Jornada synchronizing from a remote locationon your desktop PC copying files between your hp Jornada and your desktop pcbacking up data with activesync connecting your hp Jornadaconnecting by usb cradle 2. Connect the cable from the cradle to a USB port on your desktop PC chapter 3 getting connected connecting by infraredgetting started with wireless data functions 3. Next to Message reception, select On receiving cbsms messages3. Select the Activate Channel check box connecting using the integrated GSM modem connecting to the internet or to a networkTo configure your GSM connection CSD configuring a GSM data connection circuit-switched data10. Tap Finish dialing a GSM connectionclosing a GSM connection 6. In the Select a modem list, tap Cellular Lineconfiguring a GPRS connection connecting using GPRS10. Tap Finish get help on connecting GPRS authenticationconnecting to the GPRS network browsing the web or a corporate intranet using microsoft pocket internet explorerTo view mobile favorites and channels 70 hp Jornada 920 series wireless digital assistant user’s guide1. Tap the Favorites button to display your list of favorites 2. In the list, tap the page you want to view2. To connect and start browsing, do one of the following favorite links the mobile favorites foldermobile favorites conserving memory using avantgo channelssynchronizing e-mail messages sending and receiving e-mail and sms messagesconnecting directly to an e-mail server using the message list chapter 3 getting connected 78 hp Jornada 920 series wireless digital assistant user’s guide composing messages 5. Tap Send when you’ve finished the message managing e-mail messages and folders 82 hp Jornada 920 series wireless digital assistant user’s guide hp MicroChaiVM using hp MicroChaiVMinstalling a MIDlet suite 3. In the menu bar of the Application Manager screen, tap Install To launch a MIDlet troubleshooting wireless download errorsTo delete a MIDlet suite To exit a MIDletTo configure EzWAP EzWAPTo start EzWAP 3. Tap the Connection tab to select your connection type Under Connection, select the dial-up connection to be usedchapter 3 getting connected 90 hp Jornada 920 series wireless digital assistant user’s guide 4 getting started with pda functions navigating in microsoft windows for pocket pc using the stylusaligning the touch screen chapter 4 getting started with pda functions today screen2. Tap the button that corresponds to the program or document switching programsTo start or switch programs using the hp home menu 1. Press the hp home menu hot keyTo start or switch programs using the Start menu hp task switcherTo switch between modes Press and hold the Inbox hot key navigation bar and command bar Input panel button 98 hp Jornada 920 series wireless digital assistant user’s guideThe Pocket PC Command bar New button Menu Buttons. namespop-up menus status iconsalerts and notifications entering information entering text using the input panelblock recognizer To type with the soft keyboard soft keyboardletter recognizer transcriberwriting on the screen If you want to edit or format writing, you must select it first On the Tools menu, tap Recognize Some tips for getting good recognition are listed below write neatly To create a drawing drawing on the screenIf you want to edit or format a drawing, you must select it first recording a message Indicates an embedded recording Tap to begin recording recording formatsTap to show or hide the Recording toolbar 1. On the Start menu, tap Settings, and then tap the Input icon Tap to select a prewritten message using my textTo find a file finding and organizing informationTap to change folders Select the sort order for the list managing memoryTap the folder name to open it Tap and hold to create a new folder To use the Memory control panel to stop programs 116 hp Jornada 920 series wireless digital assistant user’s guidecompactflash memory cards backing up and restoring data using hp backup6. Tap Restore Now restoring data7. Tap Back Up Now display profiles display and alert profilesthe screen. If you are in a dark room, you can use the backlight to compensate for the low ambient light 122 hp Jornada 920 series wireless digital assistant user’s guide alert profilesconfiguring hardware buttons adjusting other settingsTo control the scroll speed hp home menu configuring menusTo add a program to the Start menu start menuTo modify a button assignment To add a page to the hp home menuadding programs adding and removing programsTo install a program using ActiveSync removing programs2. On the System tab, tap Remove Programs hp accessories pda accessoriescompactflash accessories 1. Remove the dummy card from the CompactFlash card slot Page 5 pda programs calendar scheduling appointments and meetings microsoft pocket outlookchapter 5 pda programs Tap to go to todayTap to create a new appointment To create an appointmentusing the summary screen creating meeting requests hp month view managing details by the month date calculation The resulting date is displayed as Date2 contacts tracking friends and colleagues Tap to return to the contact list the contact is saved automatically To create a contactScroll to see more fields using the summary screen finding a contact5. Tap OK to return to the contact list View contact details Tap to view notes 142 hp Jornada 920 series wireless digital assistant user’s guideTap to change contact information Use Tasks to keep track of what you have to do tasks keeping a to-do listTo create a task 144 hp Jornada 920 series wireless digital assistant user’s guideView task details Tap to show and hide additional summary information using the summary screen6. Tap OK to return to the task list chapter 5 pda programsTo create a note notes capturing thoughts and ideasTo use Pocket Word microsoft pocket wordtips for working in pocket word tips for working in pocket excel microsoft pocket excelTo start Windows Media Player microsoft windows media playerTap to stop Tap to play or pause Indicates the progress of the current track Tap to adjust volumeTap to skip to the next song Tap to play a previous song working with audio files on a compactflash card streaming audio and video1. On the Start menu, tap Internet Explorer 2. Tap MSN Mobile getting ebooks for your hp Jornada microsoft readerreading a book using the libraryTap to select a navigation option using reader features156 hp Jornada 920 series wireless digital assistant user’s guide removing a bookmsn messenger setting up to use msn messenger158 hp Jornada 920 series wireless digital assistant user’s guide working with contactschatting with contacts hp image viewer browse mode recording sound files renaming, copying, deleting, and rotating imagesslideshow mode view modeTo send an image as an attachment to an e-mail message sending imagesTo send an image to another PDA by infrared To add a comment to a .jpg file adding comments to imagesTo send an image to an infrared-equipped printer or desktop PC To copy an image to a documentTo start CodeWallet Pro codewallet pro6 troubleshooting To reset resetting your hp JornadaTo restore the factory defaults restoring factory defaultsthat drain power quickly. Use external basic problemsPower is too low to run your hp Jornada You are using your hp Jornada in wayshp Jornada is locked up. Connect to ac Ring volume not set properly. The phoneAuto-suspend activated. To conserve hp Jornada is locked up. Connect toWhen you send SMS messages to contacts The device has been reset. After a resethp Jornada has run out of power. Charge There is not enough light to see thehandheld devices may not run on your hp Jornada 920 series wireless digitalOnly PIM data can be migrated to hp Software that runs on previous hpable to dial out, but unable to make proper connection hp Jornada has run out of power. RestoreFactory default settings have been remote connectionsnetwork connection problems unable to use infrared transfer between windows- powered devicesGPRS connection is unreliable 176 hp Jornada 920 series wireless digital assistant user’s guide cradle connection problemsscreen is blank display problemsbad reception, or calls are dropped phone problemsdisplay is difficult to see in dark rooms screen is difficult to readcannot turn on phone, but can use pda functions sim card not detectedPage service 7 support and service web sitecustomer support Country/Region contacting hewlett-packard worldwideTelephone Country/Region chapter 7 support and serviceTelephone Country/Region 184 hp Jornada 920 series wireless digital assistant user’s guideTelephone The information in this document and applicable conditions for hp phone support are subject to change without notice. Please check for the latest information and conditions on the Website indicated in this document Page one year limited hardware warranty warrantylimitation of warranty limitation of liability and remedies no warranty of data or backup filesfor consumers in new zealand for consumers in australiawarranty copies and adaptations hp software product license agreementownership termination updates and upgradestransfer of rights in software sublicensing and distributionremovable media if supplied hp software product limited warrantyninety-day limited software warranty U.S. government restricted rightslimitation of warranty notice of warranty claimslimitation of liability and remedies 194 hp Jornada 920 series wireless digital assistant user’s guide glossary MIDlet. A Java application that conforms to the MIDP standard glossary Stylus. A pen-like utensil designed for navigating on a touch screen driving appendix phone safetyradio interference with electronic devices hearing aids pacemakersother medical devices appendix phone safety operating environmentvehicles potentially explosive atmospheresaircraft emergency callsblasting areas index Page I,J,K Page notification icon, 99 notifications. See alerts Page U,V,W software, 189 WAV files 210 hp Jornada 920 series wireless digital assistant user’s guidevoice notes. See recording volume/scroll control, 12 warranty wireless data. See GSM or GPRS WMA files WMV files