HP 920 manual sim card not detected, cannot turn on phone, but can use pda functions

chapter 6 troubleshooting 179

•if you are in a reinforced structure, such as an elevator or parking garage, wait until you are outside to try your call.

•lift the antenna.

sim card not detected

If you receive an error message indicating that your SIM card is invalid, ensure that you have installed the SIM card correctly. Check the orientation of the SIM card, and be sure to lock the SIM card slot before re-installing the removable battery. If you see this message when the SIM card is installed properly, the SIM card may be faulty. Contact your GSM service provider for more information.

cannot turn on phone, but can use pda functions

•ensure that the removable battery is properly installed.

•check battery power. If total battery power (both embedded and removable batteries) is low, or if the embedded battery is empty, you cannot use phone functions.

•Reset your hp Jornada. For more information, see “resetting your hp Jornada” earlier in this chapter.

•if you receive an error message indicating that your SIM card is invalid, ensure that you have installed the SIM card correctly. Check the orientation of the SIM card, and be sure to lock the SIM card slot before re-installing the removable battery.