Diagnosis/Remedy

174 hp Jornada 920 series wireless digital assistant user’s guide

Problem

Diagnosis/Remedy

 

 

Unable to locate files in

Files must be stored in the My

CompactFlash memory in

Documents folder on the CompactFlash

applications.

card. Create the My Documents folder

 

using File Explorer, and move files into this

 

folder.

 

 

Data is lost.

hp Jornada has run out of power. Restore

 

data from a backup file on your desktop

 

PC or a CompactFlash card.

 

–or–

 

Factory default settings have been

 

restored. Restore data from a backup file

 

on your desktop PC or a CompactFlash

 

card.

 

 

remote connections

This section offers troubleshooting help for connecting your hp Jornada to other computers. For problems communicating with your desktop PC, see ActiveSync Help.

able to dial out, but unable to make proper connection

Make sure the network to which you are trying to connect supports Point-to- Point Protocol (PPP). Your Internet service provider or network administrator can verify this.

Verify that the dialing location is correct. On the Start menu, tap Settings, and then on the Connections tab, tap Connections. On the Dialing Locations tab, select the location you are dialing from and confirm that the settings are appropriate for that location.

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HP 920 manual remote connections, able to dial out, but unable to make proper connection, Diagnosis /Remedy