Contacting hewlett-packard worldwide, Country/Region | HP 920

contacting hewlett-packard worldwide

182 hp Jornada 920 series wireless digital assistant user’s guide

•serial number

•purchase date

3.Have your product ready to use. The support personnel may ask you to run tests and other operations.

4.Organize your question or problem. The more detailed information you can provide, the quicker the support personnel can help you.

contacting hewlett-packard worldwide

You will be pleased to know that our commitment to quality does not stop at the sale. Our worldwide customer support network is available to give you personal telephone service should you need it.

		Country/Region	Telephone
		Algeria	213 (0)61 56 45 43

		Argentina	54-11-4778-8380
		Buenos Aires	54-11-4778-8380
		All other cities	54-0810-555-5520
		All other cities

		Australia	61-3-88778000

		Austria	43 (0)810 00 6080

		Bahrain	800 728

		Belgium (Dutch)	32-(0)2-6268806

		Belgium (French)	32-(0)2-6268807

		Brazil
		Sao Paulo	55-11-3747-7799
		All other cities	55-0800-157751

		Canada	1-905-2064663

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HP 920 manual contacting hewlett-packard worldwide, Country/Region, Telephone

Contents

hp Jornada 920 series wireless digital assistant user’s guide copyright contents basic problems 6 troubleshootingresetting your hp Jornada display problems 1 introduction using this guide welcomewhat’s in the box where to find information For information onSee this source GSM service or service getting to know your hp Jornada programshp applications 1 For more information, see the hp Jornada Accessory Guide microsoft pocket pc software third-party software hardware features 4. Antenna. Lift the antenna if necessary to improve phone reception 10 hp Jornada 920 series wireless digital assistant user’s guide Send button End button volume/scroll control record buttonhp hot keys calendar hot key hp home menu hot keycontacts hot key inbox hot key power button removing and replacing the auto covernavigation pad and action button chapter 1 introduction caring for your hp Jornada do not extend the antenna beyond 90 degrees using your hp Jornada for the first time 2. Install the removable battery 3. Connect to ac power. Connect the ac adapter to a wall socket, and then connect the other end to the dc jack on your hp Jornada managing power batteries Message battery status messages and warningscharging the batteries Meaning ac power turning your hp Jornada on and offturning on the pda turning off the pda turning on phone functionsturning off the phone managing power To check battery power setting power preferences Tap to switch to Display or Alert profiles power management tips26 hp Jornada 920 series wireless digital assistant user’s guide Set options for battery power or ac power always use ac power when connecting your hp Jornada to your desktop PC. Note that your hp Jornada will not auto-suspend while it is connected Page 2 phone functions setting up an account with a GSM/GPRS service provider installing the sim cardgetting started with phone functions To turn on the phone functions turning the phone on and offTo remove or replace the SIM card To turn off the phone phone display and status icons IconMeaning Icon Meaning using the phone making a call 5. Use the volume/scroll control to adjust the headset volume using fonix voice dial 38 hp Jornada 920 series wireless digital assistant user’s guide To place a call by a number Say “update contacts.” Say “quit” or “cancel.” To answer an incoming call answering an incoming calldeferred answering and local voice mail To use deferred answering To use a custom message 3. On the Answer tab, under Deferred Answering, tap the3. On the Answer tab, under play this greeting, tap the To activate local voice mail phone tips and advanced features using hp dialer managing phone numbers dialing from Pocket Outlook using speed dial managing calls using the call log changing services settings change phone settings adjust network settings locking your hp Jornada remotely personalize the phone display Page 3 getting connected connecting to your desktop pc Microsoft ActiveSyncsynchronizing data 2. On the Start menu, tap ActiveSync 3. Tap to begin synchronization synchronizing from a remote location on your hp Jornada copying files between your hp Jornada and your desktop pc on your desktop PC connecting your hp Jornada backing up data with activesync connecting by usb cradle 2. Connect the cable from the cradle to a USB port on your desktop PC connecting by infrared getting started with wireless data functions receiving cbsms messages 3. Next to Message reception, select On 3. Select the Activate Channel check box connecting to the internet or to a network connecting using the integrated GSM modem configuring a GSM data connection circuit-switched data To configure your GSM connection CSD 6. In the Select a modem list, tap Cellular Line dialing a GSM connectionclosing a GSM connection 10. Tap Finish connecting using GPRS configuring a GPRS connection 10. Tap Finish GPRS authentication get help on connectingconnecting to the GPRS network using microsoft pocket internet explorer browsing the web or a corporate intranet 2. In the list, tap the page you want to view 70 hp Jornada 920 series wireless digital assistant user’s guide1. Tap the Favorites button to display your list of favorites To view mobile favorites and channels 2. To connect and start browsing, do one of the following the mobile favorites folder favorite linksmobile favorites using avantgo channels conserving memory sending and receiving e-mail and sms messages synchronizing e-mail messages connecting directly to an e-mail server using the message list chapter 3 getting connected 78 hp Jornada 920 series wireless digital assistant user’s guide composing messages 5. Tap Send when you’ve finished the message managing e-mail messages and folders 82 hp Jornada 920 series wireless digital assistant user’s guide using hp MicroChaiVM hp MicroChaiVM installing a MIDlet suite 3. In the menu bar of the Application Manager screen, tap Install troubleshooting wireless download errors To launch a MIDlet To exit a MIDlet To delete a MIDlet suite EzWAP To configure EzWAPTo start EzWAP Under Connection, select the dial-up connection to be used 3. Tap the Connection tab to select your connection type 90 hp Jornada 920 series wireless digital assistant user’s guide 4 getting started with pda functions using the stylus navigating in microsoft windows for pocket pcaligning the touch screen today screen chapter 4 getting started with pda functions 1. Press the hp home menu hot key switching programsTo start or switch programs using the hp home menu 2. Tap the button that corresponds to the program or document hp task switcher To start or switch programs using the Start menuTo switch between modes Press and hold the Inbox hot key navigation bar and command bar New button Menu Buttons. names 98 hp Jornada 920 series wireless digital assistant user’s guideThe Pocket PC Command bar Input panel button status icons pop-up menus alerts and notifications entering text using the input panel entering information block recognizer transcriber soft keyboardletter recognizer To type with the soft keyboard writing on the screen If you want to edit or format writing, you must select it first On the Tools menu, tap Recognize Some tips for getting good recognition are listed below write neatly drawing on the screen To create a drawing If you want to edit or format a drawing, you must select it first recording a message recording formats Indicates an embedded recording Tap to begin recordingTap to show or hide the Recording toolbar 1. On the Start menu, tap Settings, and then tap the Input icon using my text Tap to select a prewritten message finding and organizing information To find a file managing memory Tap to change folders Select the sort order for the listTap the folder name to open it Tap and hold to create a new folder 116 hp Jornada 920 series wireless digital assistant user’s guide To use the Memory control panel to stop programs compactflash memory cards using hp backup backing up and restoring data restoring data 6. Tap Restore Now7. Tap Back Up Now display and alert profiles display profiles the screen. If you are in a dark room, you can use the backlight to compensate for the low ambient light alert profiles 122 hp Jornada 920 series wireless digital assistant user’s guide adjusting other settings configuring hardware buttonsTo control the scroll speed configuring menus hp home menu To add a page to the hp home menu start menuTo modify a button assignment To add a program to the Start menu adding and removing programs adding programs removing programs To install a program using ActiveSync2. On the System tab, tap Remove Programs pda accessories hp accessoriescompactflash accessories 1. Remove the dummy card from the CompactFlash card slot Page 5 pda programs microsoft pocket outlook calendar scheduling appointments and meetings To create an appointment Tap to go to todayTap to create a new appointment chapter 5 pda programs using the summary screen creating meeting requests hp month view managing details by the month date calculation The resulting date is displayed as Date2 contacts tracking friends and colleagues To create a contact Tap to return to the contact list the contact is saved automaticallyScroll to see more fields finding a contact 5. Tap OK to return to the contact list 142 hp Jornada 920 series wireless digital assistant user’s guide View contact details Tap to view notesTap to change contact information tasks keeping a to-do list Use Tasks to keep track of what you have to do 144 hp Jornada 920 series wireless digital assistant user’s guide To create a task 6. Tap OK to return to the task list View task details Tap to show and hide additional summary informationView notes Tap to change task notes capturing thoughts and ideas To create a note microsoft pocket word To use Pocket Word tips for working in pocket word microsoft pocket excel tips for working in pocket excel microsoft windows media player To start Windows Media Player Indicates the progress of the current track Tap to adjust volume Tap to stop Tap to play or pauseTap to skip to the next song Tap to play a previous song streaming audio and video working with audio files on a compactflash card1. On the Start menu, tap Internet Explorer 2. Tap MSN Mobile microsoft reader getting ebooks for your hp Jornada using the library reading a book using reader features Tap to select a navigation option removing a book 156 hp Jornada 920 series wireless digital assistant user’s guide setting up to use msn messenger msn messenger working with contacts 158 hp Jornada 920 series wireless digital assistant user’s guide chatting with contacts hp image viewer browse mode renaming, copying, deleting, and rotating images recording sound files view mode slideshow mode sending images To send an image as an attachment to an e-mail messageTo send an image to another PDA by infrared To copy an image to a document adding comments to imagesTo send an image to an infrared-equipped printer or desktop PC To add a comment to a .jpg file codewallet pro To start CodeWallet Pro 6 troubleshooting resetting your hp Jornada To reset restoring factory defaults To restore the factory defaults You are using your hp Jornada in ways basic problemsPower is too low to run your hp Jornada that drain power quickly. Use external hp Jornada is locked up. Connect to Ring volume not set properly. The phoneAuto-suspend activated. To conserve hp Jornada is locked up. Connect to ac There is not enough light to see the The device has been reset. After a resethp Jornada has run out of power. Charge When you send SMS messages to contacts Software that runs on previous hp Jornada 920 series wireless digitalOnly PIM data can be migrated to hp handheld devices may not run on your hp remote connections hp Jornada has run out of power. RestoreFactory default settings have been able to dial out, but unable to make proper connection unable to use infrared transfer between windows- powered devices network connection problemsGPRS connection is unreliable cradle connection problems 176 hp Jornada 920 series wireless digital assistant user’s guide display problems screen is blank screen is difficult to read phone problemsdisplay is difficult to see in dark rooms bad reception, or calls are dropped sim card not detected cannot turn on phone, but can use pda functionsPage 7 support and service web site servicecustomer support contacting hewlett-packard worldwide Country/RegionTelephone chapter 7 support and service 184 hp Jornada 920 series wireless digital assistant user’s guide The information in this document and applicable conditions for hp phone support are subject to change without notice. Please check for the latest information and conditions on the Website indicated in this document Page warranty one year limited hardware warrantylimitation of warranty no warranty of data or backup files limitation of liability and remedies for consumers in australia for consumers in new zealandwarranty hp software product license agreement copies and adaptationsownership sublicensing and distribution updates and upgradestransfer of rights in software termination U.S. government restricted rights hp software product limited warrantyninety-day limited software warranty removable media if supplied notice of warranty claims limitation of warrantylimitation of liability and remedies 194 hp Jornada 920 series wireless digital assistant user’s guide glossary MIDlet. A Java application that conforms to the MIDP standard glossary Stylus. A pen-like utensil designed for navigating on a touch screen appendix phone safety drivingradio interference with electronic devices pacemakers hearing aidsother medical devices potentially explosive atmospheres operating environmentvehicles appendix phone safety emergency calls aircraftblasting areas index Page I,J,K Page notification icon, 99 notifications. See alerts Page U,V,W wireless data. See GSM or GPRS WMA files WMV files 210 hp Jornada 920 series wireless digital assistant user’s guidevoice notes. See recording volume/scroll control, 12 warranty software, 189 WAV files