audio

Symptom

Problem

Solution

 

 

 

No sound is produced.

Volume is muted.

Press the Mute button on the keyboard to see if the mute

 

 

feature is turned on.

 

 

Or

 

 

1 Click Start, and then click Control Panel.

 

 

2 Click Sounds, Speech, and Audio Devices, if it is

 

 

present, and then double-click Sounds and Audio

 

 

Devices.

 

 

3 Click the Mute check box to remove the check mark

 

 

from the box.

 

 

 

 

Volume is turned down.

Use the keyboard controls to increase the volume.

 

 

 

 

Speakers are turned off.

Check whether speakers are turned on.

 

 

 

 

Speaker cables are not

Turn off your PC, and reconnect the speakers.

 

properly connected.

 

 

PC is in standby mode.

Press the Standby button (select models only) or press the

 

 

Esc key on the keyboard to resume from standby mode.

 

 

 

 

A passive speaker system is

Replace the speaker system with an active speaker system.

 

being used.

Active speakers have a power cord and On button, and

 

 

connect to the Audio Out (green) connector on the PC.

 

 

 

 

Headphones are

Unplug the headphones.

 

plugged in.

 

 

 

 

74user’s guide