diskette (floppy) drive (select models only) (continued)

 

Symptom

Problem

Solution

 

 

 

 

 

Diskette drive cannot save

Diskette is full or the file is

Use another diskette or compress the file to reduce its size.

 

(write) information to the

too big.

 

 

 

diskette.

 

 

 

 

Diskette is write-protected.

Slide the write-protection tab to the unlocked position on the

 

 

 

 

 

diskette.

 

 

 

 

 

 

File Save command was not

When saving information to the diskette drive, verify that

 

 

properly executed.

you are using the correct drive letter.

 

 

 

 

 

 

Diskette is damaged.

Replace the diskette.

 

 

 

 

 

 

Diskette is not formatted.

To format the diskette:

 

 

 

1

Click Start, and then click My Computer.

 

 

 

2

Right-click the 3½ Floppy (A:) icon.

 

 

 

3

Select Format.

 

 

 

4

Select the desired options, and click Start to begin

 

 

 

 

formatting the diskette.

 

 

 

 

 

NOTE: If you encounter display (monitor) problems, refer to the documentation that came with your monitor and to the common causes and solutions listed in this table.

display (monitor)

Symptom

Problem

Solution

 

 

 

Screen is blank, and monitor

Monitor power cable is not

Reconnect the power plug on the back of the monitor and

power light is not lit.

connected to the monitor or

on the wall outlet.

 

to the wall outlet.

 

 

 

 

 

Monitor is off (not

Press the On button on the front of the monitor.

 

turned on).

 

 

 

 

Screen is blank.

Screen saver is enabled.

Press any key or move the mouse to make the screen

 

 

display visible again.

 

PC is in standby mode.

Press the Standby button (select models only) or press the

 

 

Esc key on the keyboard to resume from standby mode.

 

 

 

 

PC is in hibernation mode or

Pres the On button to turn on the PC.

 

is off.

 

 

 

 

 

Monitor connector cable is

Inspect the monitor video connector for bent pins. If no pins

 

not properly connected to

are bent, reconnect the monitor connector cable on the

 

the back of the PC.

back of the PC.

 

 

 

Images on the screen are

The screen resolution setting

Adjust the monitor resolution setting in Windows. See

too large or too small, or the

may not be set to your liking

“adjusting the monitor” on page 29 for instructions. See

images are fuzzy.

or may not be the best for

your monitor documentation for the best resolution for your

 

your monitor.

monitor.

 

 

 

troubleshooting 77