Viewing questions

Symptom

Remedy

 

 

I get a poor picture with video signal

Check the following: improper control setting, local interference, cable

input.

interconnections. Adjust the picture control as needed. Try another

 

location for the TV. Make sure that all connections are secure.

 

 

There is no picture, and I have an

￿ Press the Source button on the remote control, and confirm the source

external device controlling the TV.

is selected.

 

￿ Verify that the external device or PC power is turned on.

 

￿ Make sure the source device is connected.

 

￿ Check the power management function of the source device. Is it in

 

standby mode?

 

￿ Connect the source to the TV. Operate the external device or PC

 

(move the mouse or press a key).

 

 

The picture from a component-

￿ Make sure each cable is plugged into the correct color-coded

connected input source is too red,

connector on the TV and on the input source device.

blue, or green, or it has black that is

￿ Make sure the cables are fully inserted at both ends.

too black or washed out.

￿ See “Adjusting the picture image” on page 69.

 

 

 

I press Media, but nothing happens.

Is HP MediaSmart TV the selected device on the remote control?

 

 

Troubleshooting

Troubleshooting 117