Media questions
Media symptom

Remedy

 

 

I press Media, but nothing happens.

Is TV the selected device on the remote control?

 

 

Connection is not established.

￿ Check the cable connections from your PC to the TV.

 

￿ For a wired connection, make sure you are using the proper Ethernet

 

LAN cable to connect from the TV to the PC network router.

 

￿ For a wireless connection, check that the TV has the correct security

 

settings; see “Viewing current network settings” on page 92.

 

￿ Check your IP settings.

 

￿ Make sure a firewall is not blocking Windows Media Player from the

 

network. Reset the Microsoft firewall settings in Windows Media

 

Player, or, if you are using another firewall program, make Windows

 

Media Player a trusted program and make your whole home network

 

a trusted device. For more help with firewalls, use your PC to access

 

the Internet and go to:

 

http://www.hp.com/support/mediasmart

 

￿ Check your network connection by opening a browser on your PC

 

and viewing a Web page on the Internet. If a Web page does not

 

display, check your Internet connection.

 

￿ On your PC, check that you accepted the HP MediaSmart HDTV as

 

one of the client devices in Windows Media Player.

 

￿ Check that your home network is a private network, because

 

broadcast services and some UPnP programs may not work through

 

a Virtual Private Network (VPN); see the remedy for “My

 

MediaSmart HDTV detects my Windows Vista computer, but it

 

cannot stream any content.” on page 121 for the steps to change

 

your home network to private.

 

 

My MediaSmart HDTV detects my

The Windows Vista operating system requires that your home network

Windows Vista computer, but it

be in a secure private network before it allows any content to stream to

cannot stream any content.

an allowed device. Use these steps to change your network from public

 

to private by using these steps:

 

1 Click the Windows Vista start button on the taskbar, and then

 

click Network.

 

2 Click the Network and Sharing Center tab.

 

3 To change your network to private, click Customize.

 

4 Click Private, and then click Next.

 

5 Click Close.

 

 

Troubleshooting

Troubleshooting 121