Troubleshooting Without Diagnostics

Solving Hard Drive Problems (Continued)

Problem

Cause

Solution

Parallel ATA (PATA) hard drive does not perform optimally.

You are using the wrong cable for the drive type.

Reinstall the Ultra ATA hard drive using an 80-conductor cable.

Computer will not start.

Hard drive is damaged.

Observe if the front panel Power

 

 

LED is blinking RED and if any

 

 

beeps are heard. See Appendix A,

 

 

“POST Error Messages” to

 

 

determine possible causes for the

 

 

blinking red and beep codes.

 

 

See the Worldwide Limited

 

 

Warranty for terms and conditions.

 

 

 

Computer seems to be

Program in use has

Attempt the normal Windows “Shut

locked up.

stopped responding to

Down” procedure. If this fails, press

 

commands.

the power button for four or more

 

 

seconds to turn off the power. To

 

 

restart the computer, press the

 

 

power button again.

 

 

 

Solving MultiBay Problems

Solving MultiBay Problems

Problem

Cause

Solution

Drive not found.

You attempted to hot

 

plug a removable

 

hard drive that has

 

DriveLock security

 

enabled. (This feature

 

supported on select

 

models only.)

Shut down Windows and turn off the computer. Insert the drive into the MultiBay, if it is not already inserted. Turn on the computer.

 

MultiBay is hidden in

Enter Computer Setup and set

 

Computer Setup.

MultiBay to Device Available in

 

 

Security > Device Security.

 

 

 

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www.hp.com

Troubleshooting Guide

Page 34
Image 34
HP DC5100 manual Solving MultiBay Problems, MultiBay to Device Available, Security Device Security

DC5100 specifications

The HP DC5100 is a desktop computer that was launched by Hewlett-Packard in the mid-2000s, primarily targeting the business sector and home office users. Its design emphasizes robustness, reliability, and ease of use, which has made it a popular choice among small to medium-sized businesses.

One of the main features of the HP DC5100 is its compact form factor, designed for efficient use of space in an office environment. The small desktop chassis allows users to maximize their workspace while still providing ample power for essential applications. The machine is equipped with various Intel processor options, including the Pentium 4 and the Celeron, which cater to different performance needs. This flexibility in processor choice allows businesses to select a configuration that best fits their specific workload requirements.

In terms of memory, the DC5100 supports a maximum of 4 GB of DDR2 RAM, ensuring that it can handle multitasking efficiently. This is particularly beneficial for tasks such as running multiple applications simultaneously, which is a common requirement in business settings. The storage options are diverse, with SATA hard drives available in various capacities, providing users with the ability to choose the right amount of space for their data and applications.

Connectivity options are also a highlight of the HP DC5100. It comes equipped with multiple USB ports, facilitating easy connection of peripherals such as printers, external storage devices, and other accessories. The integrated Ethernet port enables quick and reliable network connectivity, making it simple to connect to local networks and access the internet.

Another noteworthy aspect of the DC5100 is its energy efficiency. Designed for business use, it incorporates power-saving features that help reduce overall energy consumption, contributing to lower operating costs over time. This is particularly important for companies looking to manage their budgets while being mindful of environmental impact.

The HP DC5100 also features various security technologies, including password protection and BIOS security options, which help protect sensitive data. This is critical for businesses that prioritize data integrity and confidentiality.

In conclusion, the HP DC5100 is a well-rounded desktop that boasts a balance of performance, efficiency, and reliability. Its compact design, versatile configurations, and strong connectivity options make it a solid choice for both business and home office environments. With features designed to enhance productivity while ensuring security and energy savings, the HP DC5100 remains a viable option for users seeking dependable computing power.