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| Troubleshooting Without Diagnostics |
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Solving Display Problems (Continued) |
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Problem | Cause | Solution | |
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Blank screen and the | For systems with a graphics card: | ||
power LED flashes Red six | error. | 1. | Reseat the graphics card. |
times, once every second, |
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| Power on the system. | |
followed by a two second |
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| 2. | Replace the graphics card. | |
pause, and the computer |
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| 3. | Replace the system board. | |
beeps six times. |
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For systems with integrated graphics, replace the system board.
Blank screen and the power LED flashes Red seven times, once every second, followed by a two second pause, and the computer beeps seven times.
System board failure | Replace the system board. |
(ROM detected failure |
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prior to video). |
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Monitor does not function properly when used with energy saver features.
Monitor without energy | Disable monitor energy saver |
saver capabilities is | feature. |
being used with energy |
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saver features enabled. |
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Dim characters. | The brightness and |
| contrast controls are not |
| set properly. |
Adjust the monitor brightness and contrast controls.
Cables are not properly | Check that the graphics cable is |
connected. | securely connected to the graphics |
| card and the monitor. |
Blurry video or requested | If the graphics controller |
resolution cannot be set. | was upgraded, the |
| correct graphics drivers |
| may not be loaded. |
Install the video drivers included in the upgrade kit.
| Monitor is not capable | Change requested resolution. |
| of displaying requested |
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| resolution. |
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| Graphics card is bad. | Replace the graphics card. |
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Troubleshooting Guide | www.hp.com |