Troubleshooting Without Diagnostics

Solving Network Problems

Some common causes and solutions for network problems are listed in the following table. These guidelines do not discuss the process of debugging the network cabling.

Solving Network Problems

Problem

Cause

Solution

 

 

 

Wake-on-LAN feature is

Wake-on-LAN is not

Enable Wake-on-LAN.

not functioning.

enabled.

1.

Select Start > Control

 

 

 

 

 

Panel.

 

 

2.

Double-click Network

 

 

 

Connections.

 

 

3.

Double-click Local Area

 

 

 

Connection.

 

 

4.

Click Properties.

 

 

5.

Click Configure.

 

 

6.

Click the Power

 

 

 

Management tab, then

 

 

 

select the check box to Allow

 

 

 

this device to bring the

 

 

 

computer out of standby.

 

 

 

Network driver does

Network controller is

1. Run Computer Setup and

not detect network

disabled.

 

enable network controller.

controller.

 

2.

Enable the network controller in

 

 

 

 

 

the operating system via Device

 

 

 

Manager.

 

 

 

 

Incorrect network driver.

Check the network controller

 

 

documentation for the correct driver

 

 

or obtain the latest driver from the

 

 

manufacturer’s Web site.

 

 

 

 

Troubleshooting Guide

www.hp.com

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Image 49
HP DC5100 manual Solving Network Problems

DC5100 specifications

The HP DC5100 is a desktop computer that was launched by Hewlett-Packard in the mid-2000s, primarily targeting the business sector and home office users. Its design emphasizes robustness, reliability, and ease of use, which has made it a popular choice among small to medium-sized businesses.

One of the main features of the HP DC5100 is its compact form factor, designed for efficient use of space in an office environment. The small desktop chassis allows users to maximize their workspace while still providing ample power for essential applications. The machine is equipped with various Intel processor options, including the Pentium 4 and the Celeron, which cater to different performance needs. This flexibility in processor choice allows businesses to select a configuration that best fits their specific workload requirements.

In terms of memory, the DC5100 supports a maximum of 4 GB of DDR2 RAM, ensuring that it can handle multitasking efficiently. This is particularly beneficial for tasks such as running multiple applications simultaneously, which is a common requirement in business settings. The storage options are diverse, with SATA hard drives available in various capacities, providing users with the ability to choose the right amount of space for their data and applications.

Connectivity options are also a highlight of the HP DC5100. It comes equipped with multiple USB ports, facilitating easy connection of peripherals such as printers, external storage devices, and other accessories. The integrated Ethernet port enables quick and reliable network connectivity, making it simple to connect to local networks and access the internet.

Another noteworthy aspect of the DC5100 is its energy efficiency. Designed for business use, it incorporates power-saving features that help reduce overall energy consumption, contributing to lower operating costs over time. This is particularly important for companies looking to manage their budgets while being mindful of environmental impact.

The HP DC5100 also features various security technologies, including password protection and BIOS security options, which help protect sensitive data. This is critical for businesses that prioritize data integrity and confidentiality.

In conclusion, the HP DC5100 is a well-rounded desktop that boasts a balance of performance, efficiency, and reliability. Its compact design, versatile configurations, and strong connectivity options make it a solid choice for both business and home office environments. With features designed to enhance productivity while ensuring security and energy savings, the HP DC5100 remains a viable option for users seeking dependable computing power.