Drive Protection System (DPS)

Accessing DPS Through Diagnostics for Windows

To access DPS through Diagnostics for Windows, perform the following steps:

1.Turn on the computer and select Start > Control Panel > Diagnostics for Windows.

A choice of five possible headings appears in the Diagnostics screen: Overview, Test, Status, Log, and Error.

2.Select Test > Type of Test.

A choice of three tests appear: Quick Test, Complete Test, and Custom Test.

3.Select Custom Test.

A choice of two test modes is offered: Interactive Mode and Unattended Mode.

4.Select Interactive Test > Storage > Hard Drives.

5.Select the specific drives to be tested > Drive Protection System Test > Begin Testing.

When the test has been completed, one of three messages will be displayed for each of the drives tested:

Test Succeeded. Completion Code 0.

Test Aborted. Completion Code 1 or 2.

Test Failed. Drive Replacement Recommended. Completion Code 3 through 14.

If the test failed, the completion code should be recorded and reported to your service provider for help in diagnosing the computer problem.

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Troubleshooting Guide